Handy Guide to Recover a Hacked SBCGlobal Account

| Updated on March 1, 2024

Emails are an integral part of daily communication both for personal as well as official matters. And what can be worse than finding one day that your email account has got hacked? Scary isn’t it? We all keep a lot of personal and sensitive stuff in our email accounts and founding ourselves locked out of it can easily make our heart skip a beat. 

There are so many prominent email services available on the internet and SBCGlobal is one of them. It was really popular when there was no partnership between AT&T and Yahoo, but now the sbcglobal.net domain is no longer available. So if you want to create an SBCGlobal account, this option is no longer available; however, you can still make one with att.net.

In case you have already created the SBCGlobal account, you can easily log in to your SBCGlobal email account by navigating to the AT&T sign-in page.

I am telling you all this because this guide will help you in case your SBCGlobal email account has been hacked. There are several instances where you will not be able to access your emails such as due to poor internet, or entering incorrect login credentials. But you can fix them easily, however, hacking calls for a serious issue plus is a crime as well. Sometimes it may also happen that you aren’t sure if your account has been hacked or it is some other problem. So before jumping to the solutions directly, let’s know what a hacked account looks like.

Symptoms of a Hacked SBCGlobal Email Account

If you notice any of the following things happening with your account, know that your email address has been compromised.

  1. If your contacts are receiving spam emails from your email address.
  2. If you haven’t received an email in a while.
  3. If you are not able to log in.
  4. If you are receiving undelivered messages for the emails you didn’t send.
  5. If some emails aren’t there in your inbox.
  6. If there are unknown emails in the Sent folder of your account. 

Also, you must be curious to know what mistake you made that got your email account compromised. So let me tell you that intentionally or unintentionally, you have waved the path for hackers to get into your account. Hackers make phishing attempts or with the help of keylogging malware, they extract your account details to easily get into it. So you need to be careful about your account’s security and don’t take it lightly. I will also discuss the tips and tricks that you can undertake to tighten your account’s security later in this guide.

Methods to Recover Hacked SBCGlobal Account

When an email account gets hacked there are two scenarios- either you still have access to it or you have lost it completely. As per the situation you are in, you can choose out of the given two methods to recover SBCGlobal hacked account.

Method-1 If You Can Access Your Account

If you think your SBCGlobal email account has been hacked but can access it, you have already won half the battle. The only thing left to do is change the SBCGlobal account password so that the hackers lose their access. Here are the steps to give a try:

  1. Begin by signing into your SBCGlobal account by navigating to the official website.
  2. Enter the username and the password and click on ‘Sign in’.
  3. Once you see your inbox, click on your profile name in the top left corner.
  4. Select ‘Settings’ and a menu with some options will appear. 
  5. Choose ‘Account Settings’ and select ‘Privacy and Security’ to move to the password section.
  6. From the top, select SBCGlobal change and a new window will appear.
  7. Enter the current password first and then create a new password that is strong and easy to remember as well; click ‘Confirm’.

So by doing this you will get back the access of your account from the hackers and they will no longer be able to enter into it.

Method-2 If You Aren’t Able to Access Your Account

Facing login issues with the SBCGlobal account is one thing and not being able to sign into it due to hacking is another. In case you aren’t able to log in as the password has been changed by the hackers, you will need to reset it using the given options.

Option-1 Using the Security Question

  1. First, go to the SBCGlobal sign-in page and click on the ‘Forgot Password’.
Go to the SBCGlobal sign-in page and click on the ‘Forgot Password
  1. On the next page, enter your User ID and Last Name, select the checkbox for ‘I’m not a robot’ and click on ‘Continue’.
Enter User ID, Last Name, select the ‘I’m not a robot’ checkbox and click on ‘Continue'
  1. Now, select ‘I will answer my security question’ out of the recovery options.
  2. Select the secret question and the answer for it and then click on ‘Continue’.
Select ‘I will answer my security question’ and after answering the selected questions, click on ‘Confirm'
  1. Once the information that you have entered gets verified, you will be allowed to create a new password for your SBCGlobal account. 

Option-2 Using the Recovery email address or mobile number

  1. First, go to the SBCGlobal sign-in page and click on the ‘Forgot Password’.
Go to the SBCGlobal sign-in page and click on the ‘Forgot Password
  1. On the next page, enter your User ID and Last Name, select the checkbox for ‘I’m not a robot’ and click on ‘Continue’.
Fill in your User ID, Last Name, select the ‘I’m not a robot’ checkbox and click on ‘Continue'
  1. Now, don’t select ‘Security Question’ and instead select ‘Send me a temporary password’ as the recovery option.
  2. Enter the alternate email address or password to get the verification code.
  3. Once you receive the code, enter it in the given space, and thereafter you will be allowed to set a new password for your SBCGlobal account.

Review Account and Settings

Your job doesn’t end once you have successfully recovered your hacked SBCGlobal account as you need to look out for the changes or the damages that have been done by the hacker. You will need to ensure that your account is completely safe by reviewing your account, its activities, and settings. For that go to the ‘Settings’ section and notice the following things:

  1. Check the forward settings of your email account if any unknown account has been added.
  2. Thoroughly check the spam settings, your sending name, and other info and make the required changes.
  3. Make sure there is no unwanted address in the block list. 
  4. Check all your contacts and their information and remove the one you don’t know.
  5. Check if there is any suspicious email or how may spam emails have been sent using your account.
  6. Make sure no changes have been made to the recovery options added to your account.

After making sure your account is completely safe, you can start using it normally. 

Tips to Safeguard SBCGlobal Account

It is important to keep your email account safe as it holds a lot of sensitive information. Also, not to get into the trap of hackers, you need to be careful of the following things and also apply the tips mentioned below:

  1. Change Password Frequently
  2. It is the best way to keep your account secure and safe from hackers. Even if you think your account is secure, you never know what hackers are up to or what new technology they have learned to get illegal access to your account. Keep updating your password every 30 or 60 days and make sure you don’t use an easy one. Keep it difficult yet easy to remember. And when you do that, make sure you are not signed in on any other devices.

  3. Do Not Publicize your Email Address
  4. It is not recommended to share your personal or official email address to anyone and everyone as it can be misused easily. Also, you will receive a lot of spam emails with malicious links and you will find it difficult to stop yourself from getting into the trap. Also, never click on an email that looks unknown or suspicious to you instead delete it without opening. 

  5. Keep your Device Secure
  6. After tightening the security of your email account, it is important to make your device as secure as well that you use to login to your SBCGlobal email account. Make sure you have installed a strong antivirus and anti-malware that is capable of keeping your system free from viruses and malware. Also, keep your operating system updated with all the security updates and perform an antivirus scan at regular intervals.

Kanika Singh

Webmail and Internet Expert

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