Are some of your emails missing from your AOL account? This can be a serious concern if the emails were really important to you.

Well, the ‘missing emails’ issue with AOL account can happen due to many reasons such as:

  • The server is creating the problem
  • AOL mail account has been hacked
  • The email is in the wrong folder
  • The third-party email client settings
  • AOL account has been deactivated due to inactivity

Here are some methods that will help to avoid the missing emails issue in the future:


Check the other folders:

Begin by checking all the other folders to ensure that the emails have not landed in a wrong folder by mistake. If the emails are there, it implies that they have been erroneously marked as spam or added to wrong filters. You need to verify that all the spam and other settings have been correctly set.

Check your account email client:

Another reason due to which you may not find your AOL emails is because of the settings of the third-party email client like Outlook. It can happen that the settings of the program have been set in a way that they delete the emails from the AOL server whenever you check your account. To fix this, make sure the ‘Keep email on server’ setting is enabled. Furthermore, if your email is going to the wrong folder, this can happen due to using IMAP to access your emails. 

Check whether your account has been deactivated due to inactivity:

If your account stays inactive for a longer duration than normal, it is possible that it gets deactivated due to inactivity. So it can happen that some of the emails get lost for the time period your account was inactive.

Clean the browser:

Before logging into your AOL account, you must always clear your browser first. The browser may not be functioning properly and it can be one of the reasons that your AOL emails are missing.

Configure the application properly:

If the emails are missing from the mail app of AOL and are available in the webmail, so you need to check the configuration settings.

After following all the above methods properly, hopefully, the ‘missing emails’ issue with the AOL account will be resolved. 

Also missing your contacts in AOL Mail? Restore all contacts: https://getassist.net/restore-missing-deleted-aol-contacts-in-aol-mail/

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