Roadrunner is one of the prominent email services that everyone knows about. Launched in 1995, Roadrunner soon touched the heights of popularity among email users. The main highlights of this email service are an easy-to-use interface, great storage space, and so on. But everything turns out to be futile when you realize that the TWC email is not working or the Roadrunner email is down.
There have been several instances faced by the Roadrunner users where the email service has gone down making it difficult for the users to log in to their Roadrunner email account. Let’s find out the reasons to face this error and how to fix it.
Why is Roadrunner Email Down?
Here are the possible reasons why Roadrunner email is down:
1. The server at Roadrunner email service has gone down.
2. The internet is slow or weak and is sending poor signal strength.
3. The browser you are using to log in to your Roadrunner email account is full of cache and cookies.
4. Due to insufficient RAM available on your device, the Roadrunner email may not work properly.
5. You have not used the correct Roadrunner email settings that can also make it go down.
6. The firewall or antivirus installed on your PC is creating issues with Roadrunner.
How to Fix When the Roadrunner Email is Down?
Roadrunner email operated by Spectrum can also go down on several occasions just like any other email service. But that doesn’t mean, you cannot fix them at all; there are troubleshooting tips mentioned below that you can try whenever TWC roadrunner goes down or you are not able to use your account at all:
1. Check the Server
If you are not able to send any email or facing login issues with the Roadrunner email account, you must check the server first. As Roadrunner is operated and managed by Spectrum, hence you can check the spectrum status by clicking on this link- https://downdetector.com/status/spectrum/
If the email service is facing an outage or Spectrum is down for some reason, you will not be able to access your emails properly till the issue gets resolved. If the TWC mail server is down, wait till the issue gets resolved, and if everything is fine with the Roadrunner move to the next tip.
2. Get the Network Fixed
A poor or non-working internet is the reason you are not able to login to roadrunner or the email is not performing at its best. So you need to ensure that you have a strong network connected to your device be it your phone, PC, or iPhone. If you are connected to Wi-Fi, restart the modem or router as that may fix the issue.
3. Update your Web Browser
If you are using a web browser to access Roadrunner email, updating it may help in case if it has gone outdated. This could be one of the reasons you are facing a glitch; so try getting the latest version and see if the email service starts running normally.
4. Clear All the Cache and Cookies
Caches and Cookies must be cleared from time to time to experience a smooth browser. If you have stored them for so long now, you may face issues in opening your roadrunner mail account or while working with emails. So if this is the case, go to the Settings of your browser and clear the entire history and then see if the error got fixed.
5. Sign Out and Sign In Again
You must also try to sign out of the roadrunner webmail account and then after some time, try to log in again. Also, if you have configured Roadrunner with Outlook, you must ensure that you have done it correctly otherwise you will encounter problems with Roadrunner email.
6. Run the Antivirus Scan
The next solution to try is to make sure that the device that you often use to check your email or Roadrunner account is free from all sorts of viruses and malware. Run a scan and if the antivirus detects a virus on your device, follow the instructions to get it removed.
7. Reset Roadrunner Email Password
It can also happen that the Spectrum email service is not down and still you are facing issues because you have forgotten your password or someone else has changed it. In that case, only resetting your Roadrunner email password will help.
To reset the password, you will need to answer the verification question correctly and on completing the verification, you will receive a random password using which you can try logging in.
Hopefully, this guide will solve all your confusion about the Roadrunner email and help whenever it goes down. Try all the solutions present in this guide and fix all your email problems regarding Roadrunner.