Roadrunner was launched in 1995 and since then there is no looking back. This email service which is currently owned by Charter Communications has served a huge user base from all over the world. Creating a RR account is quite easy but the major concern starts after that when you accidentally get locked out of your Roadrunner email account. As a result, you will not be able to log in.To log in through rr.com, you will need to use your correct username and password. If you fail to do so, you will not be able to login into your Roadrunner email account. But nothing to worry about as you can simply reset your Roadrunner password.
Before you proceed towards the steps to reset the password, you must be aware of the two situations you may face:
I know my Roadrunner password and want to change it
I don’t remember the password and want to change/reset it.
So when you have access to your account, you can change roadrunner email password but when you lose accesss, the only option left is to reset the password without entering the old one.
Now, let’s begin with the Roadrunner email password recovery process.
On the password reset page, you will have to select out of two options.
Click on the option ‘I do not know my email password’ and a text box will appear requiring you to enter your email address so that they can verify your account information. You may also be required to enter a CAPTCHA to prove you are a human.
Next, enter your cable modem ID which is a unique alphanumeric address of 12 characters.
Once you are done, click on ‘Submit’ and in the next step, you will be required to select a verification question. Select one and enter the answer for the same; also you will need to remember the answer for the next time you need to reset the password, so make sure to keep a note of it.
After you are done entering the answer, click on the option ‘Reset Password’ and you will get a random password of 8 digits; make sure to save that.
Not being able to log in is one of the most common Roadrunner email problems. As the Roadrunner is owned by Spectrum, hence you can try resetting the password using the steps provided below whenever you fail to login.