There can be several things that can put you in such a situation where Yahoo mail is down and you aren’t receiving any emails such as:
And so on.
If you are not receiving yahoo emails on your computer, here is the information you need:
- Start with Internet
I know it’s too obvious to mention but you cannot ignore it either. Maybe the Wi-Fi lines are showing full on your laptop but the signal strength is poor and that’s why you cannot receive yahoo mail. So you need to make sure your internet is serving you properly by doing some other activity that uses the internet. If the network is not the culprit, move to the next step.
- Confirm Yahoo Server Status
Again a basic thing to do, but it is important to keep a check on the status of the Yahoo server whenever you get into a problem so that you can be assured that it is not caused by the email client. Once you are sure of Yahoo mail server is down or not, you can check if you are receiving emails now; if not, continue with further troubleshooting.
- Optimize the Browser
The cookies and caches that browser store every day can affect the performance of Yahoo mail. Simply try restarting the browser at first and if it doesn’t help, you can clear off the junk from it including history. After that, login again to your Yahoo account and check if it has received the expected mail. You can even switch to a different browser to ensure that if it is creating a nuisance.
- Check the Spam Folder
This is another possibility due to which Yahoo mail is not receiving certain emails. Yahoo offers an automatic feature to direct all the unwanted emails towards the spam folder without letting them enter into your inbox.
However, this can make you miss an important email that has been misunderstood by Yahoo spam. So head towards the spam folder of your Yahoo account and scan all the emails for the one you are looking for.
Also, if you find your email lying there, make sure to white list the sender so that no similar error happens in the future.
- Scan the Block Address List
No matter intentionally or unintentionally, it is possible that you may have added the sender’s email address in the block list. If this is the case, you will realize that your yahoo mail account is not receiving email from only one person. You may not apprehend when you have done that, so to know if you have made the mistake, go and check the Security and Privacy settings of your account.
- Send Yourself an Email
If you can log into your Yahoo account, doesn’t mean that everything is working fine. There could be a problem with the mail delivery system and that can only be detected once you send a mail to yourself. If the email reaches the inbox, it implies that there is no problem with it. Receiving an error code can give you a better idea of what’s wrong with it.
- Disable Yahoo Forwarding
Yahoo forwarding feature lets you forward all your Yahoo emails to another account of your choice. If you have forgotten about this feature after turning it on, all your emails will be landing in the other email account while you are continuously checking your Yahoo account wondering why there is no email received. So check the settings section, turn the forwarding feature off or log in to your other account where the emails have been forwarded.
- Check the Filters
Yahoo Filters let you sort messages so that your inbox looks more organized. But they can create trouble as well similar to the one by spam folders. Filters have the job to collect specific emails when they are set up however, they end up getting those emails as well that weren’t meant for them.
Instead of checking your inbox over and over again, a better idea would be to check the filter section of Yahoo mail settings if you are not receiving some emails. If you found the glitch there, you can quickly fine-tune the rules to avoid future inconvenience.
- Change the Reply-to Address
When someone receives a mail from you, they tend to click on Reply and send the response on the same email address you sent the message from. You can change this if you want to get their reply on a different address already connected to your Yahoo account or you can even add a new account.
- Check the Configuration
If you have configured Yahoo Mail to Outlook and aren’t receiving emails, chances are you have entered incorrect IMAP, SMTP or POP settings to access Yahoo emails. This can be the reason Yahoo mail isn’t working with Outlook and you are not getting any emails; to correct this, you can configure your Yahoo account to Outlook again.
If you are looking for further help, you can navigate to the Yahoo Help Section to avail support regarding not receiving emails on Yahoo Mail or Yahoo Mobile.