Troubleshooting Guide to Fix Generic PnP Monitor Driver Issue with Windows

| Updated on February 13, 2024

Are you facing a ‘failed to load monitor driver’ error while connecting an external monitor to your PC? Or is your PC facing issues while detecting an external monitor? If yes, then all this could be due to Generic PnP Monitor Driver.

The Generic PnP Monitor problem in Windows 10 happens when the connected monitor is not recognized by your system properly. 

Windows 10, undoubtedly, is one of the most successful operating systems provided by Microsoft, but that doesn’t make it completely free from issues. Most people have been facing issues from the time they have upgraded to Windows 10. The Generic PnP Monitor issue is the latest one in the line of Windows 10. The issue as reported by Windows 10 is that their monitor is not being recognized by Windows. This can be a driver-related issue or may be due to hardware or cable-related issues. 

To find out what exactly is causing this issue and how you can fix it, keep on reading.

Generic PnP Monitor Driver- What is It?

PnP (Plug and Play) is a component of your PC that helps the system to adapt to changes made in hardware. It is mainly used to connect all the external devices such as USB devices, Monitor, Keyboard to your PC. This lets you add and remove external devices without requiring you to configure or install necessary drivers manually; as whenever you will plug in an external device into your PC, the system will automatically identify the device and will also install the suitable driver for smooth performance.

Generally, the generic PnP monitor comes pre-installed in the system and gets actively installed when it is used for the first time.

What Makes You Face Generic PnP Monitor Driver Error?

The Generic PnP Monitor driver error occurs when your system finds it difficult to recognize an external monitor. This error can be easily recognized when you see a generic PnP monitor (yellow triangle error) in the device manager.

Whenever the error arises, Windows installs generic monitor drivers for such hardware, but that doesn’t always help as the driver installed by Windows might not be compatible with the hardware. As a result, this causes the generic PnP monitor driver issue in Windows 10 or 7.

This issue is initialized when you see the error message ‘failed to load hardware monitor driver’ along with the yellow exclamation mark given next to Generic PnP Monitor Driver in the Device Manager.

Here are some of the other causes for facing this error-

  1. Corrupted or outdated Generic PnP Monitor driver
  2. Faulty VGA/HDMI/DVI cable
  3. Faulty external monitor
  4. Faulty or incorrect connections

Now let’s move on to solutions and see what all things you can do to resolve this error.

Solutions You Must Try to Fix Generic PnP Monitor Driver Issue

Solution-1 Inspect the Connection to the External Monitor

This is one of the basic troubleshooting steps that you should start with whenever you face this error. 

  1. Ensure that the video cable is properly connected to both your PC and the external monitor.
  2. Unplug the monitor and then reboot your device; after some times reconnect the monitor.
  3. To check if it is a system-specific issue, connect the external monitor to a different PC and see if it is working. If the issue is still there, it means there is a fault in either the cable or monitor. 
  4. Try using various cables with your monitor and if this doesn’t help, the problem is with the external monitor.

Solution-2 Uninstall the Generic PnP Monitor Driver 

You can uninstall the Generic PnP Monitor Driver and scan your PC for hardware alterations, as this will help you install a compatible driver.

Here are the steps you need to follow to uninstall the Generic PnP Monitor driver:

  1. In the search bar of the start menu, type ‘Device Manager’, and from the search results, click on the same.
    Go to device manager using search bar of start menu
  1. Expand the ‘Monitors’ menu
    Expand the monitors menu
  1. Right-click on the ‘Generic PnP Monitor’ and click on ‘Uninstall device’ option.
    Right click on ‘generic PnP monitor’ and click on ‘Uninstall device’.
  1. Next, go to the ‘Action’ tab and click on the ‘Scan for hardware changes’ option.
    Go to ‘Action’ tab and click on ‘scan for hardware changes’
  1. After the scanning process is over, you can restart your computer.

Solution-3 Update the Generic PnP Monitor Driver

There is a possibility that a driver has gone corrupted or faulty and that is causing the error; if that is the case, updating the Generic PnP Monitor driver will surely help. Here is how you can also update your generic PnP monitor driver:

  1. Click on the search bar of the start menu and type ‘Device Manager’; click on the ‘Best Match’.
    Go to device manager using search bar of start menu
  1. Expand the ‘Monitors’ menu
    Expand the monitor’s menu
  1. Right-click on the ‘Generic PnP Monitor Driver’ and click on the ‘Update Driver’ option.
    Right click on ‘generic PnP monitor’ and click on ‘Update driver’
  1. Next, select the option ‘Search automatically for updated driver software’ and then follow the on-screen instructions to complete the update; after that, restart your PC.
  2. If that doesn’t help, you can manually update generic PnP monitor drivers.

Solution-4 Update the Display Adapters

The ‘failed to load hardware monitor driver’ issue can also arise due to display adapters. In this situation, you can try updating the display adapter as explained here:

  1. Go to the search bar of the start menu and type ‘Device Manager’ and click on the same option from the search results.
    Go to device manager using search bar of start menu
  1. Expand the ‘Display Adapters’ menu.
    Expand the ‘Display Adapters’ menu
  1. Right-click on your PC or laptop’s display adapter and click on the ‘Update Driver’ option.
    Right click on your PC display adapter and click on ‘Update Driver’
  1. Next, click on ‘search automatically for updated driver software’ and thereafter follow the on-screen prompts.

Solution-5 Run the Troubleshooter

Windows also offer in-built troubleshooting tools that can help you resolve various system-related issues, including the one with a generic Pnp monitor driver. So just follow the given instructions to run Hardware and Devices Troubleshooter and fix the problem:

  1. Begin by pressing the Windows key + I and this will open the Settings menu; from there navigate to Update & Security> Troubleshoot.
    Press Windows key + I to open settings, go to update & security and click on troubleshoot
  1. For the ‘Hardware & Devices’ option, click on the ‘Run the Troubleshooter’ button. 
    Click on run the troubleshooter

Khushboo Chhibber

Senior Web Writer and Video Creator

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