5 Troubleshooting Steps to Fix ‘Bellsouth Email not working on iPhone’ Issue

| Updated on March 1, 2024

Did you know almost 70% of people have their email accounts configured on their mobile devices?

The reason is it makes it easy to check emails on the go. Bellsouth is one of the best email clients that has offered this feature to its users; if you are one of them, you must have configured your account on your iPhone to avoid logging into your Bellsouth email account every time you want to have a look at emails. 

But what if one fine day you realize Bellsouth email is not working on your iPhone? That rules out the whole purpose of configuration, isn’t it? This issue might have left you scratching your head, as dealing with technicalities is not everyone’s cup of tea. No need to worry, if your Bellsouth email account is not working usually on your iPhone device, on reading further, you will find several reasons responsible for creating this issue and various solutions to deal with the same.

What Results into Bellsouth Email Not Working on iPhone?

If you are facing glitches while working on your Bellsouth emails or are not able to access the email account at all, there can be a list of reasons for that as provided below:

  1. The software of your iPhone device is not updated.
  2. There is no internet connectivity on your iPhone device.
  3. You might have installed any third-party app on your device and that is not letting you access Bellsouth emails.
  4. There is no more storage left on your iOS device to receive new Bellsouth emails.
  5. You have recently changed your Bellsouth email password, but haven’t updated it on your iPhone.
  6. You have entered incorrect configuration settings while setting up your Bellsouth email account.
  7. Your Bellsouth email account might have got compromised.
  8. The server of Bellsouth email service is down for repair or maintenance.

These could be some of the possible reasons that might be making it difficult for you to access your Bellsouth email account on your iPhone. Now, let’s move to the next section, where you will find all the troubleshooting methods that you have to perform using the steps provided to fix Bellsouth email and make it work again.

Troubleshooting Methods to Deal with ‘Bellsouth Email Not Working on iPhone’ Issue

You will need to find out the reason first from the list provided above due to which you are facing this issue and then apply the solution accordingly; or if you don’t know why you are facing this problem, you can try them one by one and see what works for you:

Ensure the Availability of Internet

Before you try any troubleshooting, you must ensure your iPhone device is connected to the internet. This is the step that is mostly ignored, but is very important. A poor internet can be the reason you are facing Bellsouth email login issues

You might be seeing a full Wi-Fi range, but that doesn’t always indicate a working internet. For that, you must visit some other websites and see if the network speed is good or not. That’s how you can conclude if your iPhone is connected to the internet and that is working properly or not.

Check the Server Status

The next thing you need to check is if the server of the Bellsouth email is down or not. As Bellsouth is now a part of AT&T email service, you need to check if AT&T is doing fine or not. For that go to this link- https://downdetector.com/status/att/ and there you will see if all the AT&T users are facing issues with Bellsouth email or it is just you. If the server is down due to any reason, you cannot do anything in that case except wait for the services to get restored.

Re-check the Configuration Settings 

When you set up Bellsouth email on any other email client like Outlook or on your mobile device such as your iPhone, you need to enter the incoming (IMAP/POP) and outgoing mail server (SMTP) settings of Bellsouth email; this ensures that you do not face any glitches while sending or receiving emails using your phone.

Incoming Mail Server Settings

IMAP settings let you access emails from any device and from anywhere; there is no need to download the emails on your computer. 

On the other hand, POP settings lets you download all your emails, and after they are downloaded, gets deleted from the email service.

So whether you have selected IMAP or POP, here are the server settings you need to use for Bellsouth email:

Account TypeIMAPPOP
UsernameBellsouth.net email addressBellsouth.net email address
PasswordBellsouth.net email passwordBellsouth.net email password
Incoming Email Server Port993995
Outgoing Email Server Port465465
TLS/SSL RequiredYesYes
Authentication RequiredYesYes

Outgoing Mail Server Settings

SMTP is an application that is used to send outgoing emails. When an email is sent, it’s transferred from one server to another using SMTP. 

Outgoing Email Server Port465
SMTP SecuritySSL
TLS/SSL RequiredYes
Authentication RequiredYes

Ensure your iPhone has Enough Space

If you are not able to send or receive new emails from your Bellsouth email account, it is possible that your iPhone device doesn’t have enough space left. So, you need to clear some space on your device by clearing unwanted apps and temporary files. After that, reboot your device and see if this fixed the error or not.

Reconfigure Bellsouth Email Account

The last thing that you can do to fix ‘Bellsouth email not working on iPhone’ is to reconfigure your account and make sure you follow the right steps. For that, first, you have to remove your Bellsouth email account from your iPhone and then re-add it.

To remove your Bellsouth email account:

Settings> Mail, Calendar & Contacts > Accounts> List of Accounts

Then select your Bellsouth email account and tap ‘Remove’.

To add your Bellsouth email account on iPhone:

  • Open ‘Settings’ on your iPhone
  • Choose ‘Mail, Contacts, and Calendar’
  • Select the type of email 
  • Then select ‘Bellsouth Email’
  • In the mail section, press ‘Add Account’ option
  • Type in your Name, Email, Password, and Description
  • Enter the Bellsouth IMAP Server & POP3 Settings as provided above.

That’s how you can try fixing the ‘Bellsouth email not working on iPhone’ issue.

Kanika Singh

Webmail and Internet Expert

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