10 Viable Methods To Resolve Your Facebook Marketplace Not Working Issue

| Updated on February 14, 2024

Facebook Marketplace, which debuted in 2016, is a simple platform to locate, purchase, and sell things locally or from businesses. By filtering out the category, it is simple to find the needed item.

However, several users have recently complained about Facebook Marketplace not working. The marketplace becomes unavailable due to technical issues or account settings. 

If you do not know what settings and technicalities can mess up with your workflow with Facebook Marketplace, do not worry, here is a brief about these:

  • You should not be a new user to Facebook to use its Marketplace. If so, you will need to spend some time as a Facebook user before getting started to use Facebook Marketplace.
  • Only users of 18 years of age or above can use the Marketplace.
  • The marketplace is not available at every location in the world. So, you have to be at a place to use it where its service is available.
  • If you are using a language that is not supported by the platform, then also you will not be able to access it.
  • For iOS users, Facebook Marketplace can only be accessed on iPhone 5 and above.

Other than the above-stated reasons, internet connection issues or the downfall of Facebook servers can be other causes for Facebook Marketplace not loading or whatever issue you are facing with it.

However, if you fulfil all the above criteria, yet your Facebook Marketplace is not working, then you can follow through with some basic troubleshooting methods listed under this article to get your difficulties with the platform resolved.

Method-1: Clear Browser’s Cookies and Cache 

Clearing browser cache and data is the quickest approach to resolve the Facebook Marketplace not working issue if you’re using Facebook in a browser.

Browser cookies, cache, or temporary data can sometimes impede you from viewing websites quickly. As a result, clearing them may fix your problem. 

Clearing browsing data follows more or less similar steps on different browsers. Listed here are the steps for clearing this data from Chrome:

  1. To begin with, launch Chrome on your PC.
  1. On the homepage, click on the three dots in the top right corner.
Click on three dots on the Chrome homepage
  1. Then, navigate to the More tools option and select the Clear browsing data option from the expanded menu.
Select More tools and then Clear browsing data.
  1. Select the time period for which you are facing the Facebook Marketplace issue from the Time Range option.
Select the Time Range to clear browsing data.
  1. Check the ‘Cookies and other site data’ and ‘Cached images and files’ options.
Choose the options to clear Cookies and cache data
  1. Click on the Clear data button.
Click on the Clear data button
  1. Close Chrome, restart your PC, and again open Facebook Marketplace to see if the problem is gone.

Method-2: Logout and Re-login to Your Facebook Account 

One simple remedy that can work if your Facebook Marketplace is not working, is to log into your Facebook account after logging out. 

In order to log out of your Facebook account, click the tiny arrow in the upper right corner of your Facebook account home page and select Logout. Then, refresh the page and log in again with your correct login credentials to see whether Facebook Marketplace is now operational or not.

Method-3: Disable Malicious Browser Extensions

If your web browser has malicious third-party add-ons or extensions installed, Facebook Marketplace may not function properly.

If an extension is malicious, it sends spam and allows third parties to view, copy, and alter the information contained within your Facebook account. As a result, when Facebook discovers suspicious behaviour on your account, it restricts access because of which sometimes issues are faced. Removing such browser add-ons/extensions may help to resolve the difficulty, and you won’t face any error with the Facebook Marketplace then.

To remove extensions from Google Chrome, launch the browser on your PC, locate the extension icon in the upper right corner and next to the address bar, right-click on it, and click on the Remove from Chrome option.

If you can’t find the icon beside the address bar, do the following:

  1. Launch Chrome on your PC and click the three dots in the upper right corner.
  1. Navigate to More tools and select Extensions from the expanded menu.
  1. Locate the extension you wish to uninstall and choose Remove.
  1. Confirm the action by clicking Remove on the dialogue.

Method-4: Switch to Another Browser

If you are unable to access Facebook Marketplace in one browser or there is something wrong with it, then try switching to another browser. This is necessary to do because Facebook has laid out some browsers that best suit its operations. Using this social media platform and its other products on a non-compatible browser may hamper normal functioning. Therefore, switch browsers, and use either Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, or Opera.

If Marketplace works well on a new browser, it’s possible that the prior one had a compatibility or accessibility issue with Facebook and its Marketplace. So, download and install your preferred browser, log in to Facebook, and see whether you can access Marketplace.

Method-5: Update the Facebook App

Check that your Facebook app is up-to-date. An older version may cause Facebook Marketplace to not function properly due to the inability of older app functions to work properly with updated security and other important settings.

To check for an update, go to the Google Play Store or Apple App Store on your Android or iOS device, respectively, search for Facebook, and then hit Update if one is available.

Method-6: Uninstall and Reinstall the App

Uninstalling and installing the Facebook app again may be a viable approach for resolving Facebook Marketplace issues on mobile. Give it a shot if upgrading doesn’t work.

To remove Facebook from your iPhone, touch and hold the app icon, then select Remove App and Delete App. Download the software from the App Store to reinstall it.

To fire Facebook on Android, press and hold the app icon and then select ‘Uninstall’. Then, go to the Google Play Store and download Facebook. Finally, see whether Marketplace can be loaded on your phone.

Method-7: Update Account Location

Facebook Marketplace is not working on your account because it might not be available in the region or location you are currently residing. Yes, you guessed it right, Facebook Marketplace is not available for all parts of the world, like Facebook does. 

However, if you are sure that in your location it is available, then your current location on your Facebook account might not be correct. In order to change the location, you can go to the article “Can’t Access Facebook Marketplace? Fix If It is not Available” to know the steps to change location within your Facebook account.

Method-8: Change Your Age in Facebook Account

Facebook Marketplace is available exclusively to individuals who are at least 18 years old. On Facebook, you must update your date of birth and confirm that you are 18 years old or older. The steps for doing so are listed below:

  1. Login to your Facebook account.
  1. Click on your profile picture on the Facebook home page.
Click on the profile picture
  1. Then, on your profile page, select the About tab.
Select About
  1. Thereafter, select the Contact and Basic info option.
Select the Contact and basic info option
  1. Next, locate the birthdate option and change it if it is set wrong because of which your age is not identified as an adult. Once modified, save the changes.
ALT TEXT: Locate the Birthdate option and edit it
  1. Refresh or close and reload the window and now see if the Facebook Marketplace is working or not.

Method-9: Edit Your Facebook Language

Since the Facebook Marketplace is available in some languages only. Therefore, if you are using some other languages, you can change it by the following method:

  1. In the top-right area of your Facebook home page, click the triangle icon.
On the Facebook homepage of your account, click on the down arrow
  1. Select Settings & Privacy from the menu and, then again, click on the Settings option.
Select Settings and privacy
  1. Select Language & Region from the left sidebar of the Settings page.
Select the Language and region option from the Settings page.
  1. Thereafter, click on the Edit button present inside the Facebook language section.
  1. Select the language that you know and the Facebook Marketplace is available in it and save the changes.
Change the language and save
  1. Once done, close the window and visit the Facebook Marketplace.

Method-9: Restart Your Phone

Most difficulties may be resolved by simply restarting your mobile device, thus it is preferable to attempt restarting your device to resolve the Marketplace not working issue.

Method-10: Request Review

When you violate Facebook’s Community Policies, your Marketplace access may be revoked. That’s why you can’t open it.

However, if you believe you have not broken any rules, you may seek a review to solve Facebook Marketplace not working and regain access. To do so, you can visit the “An Unexpected Error Occurred Facebook Marketplace 2022” article to know the steps of the process.

Additionally, if you do not know how to use Facebook Marketplace, then you can occasionally find yourself in similar situations in the future. Therefore, to get your skills better with buying and selling on the platform, you can check out the ‘5 Ways to Get the Most out of Facebook Marketplace’ article.

Khushboo Chhibber

Senior Web Writer and Video Creator

Related Posts