Fed Up of Gmail Error (#2014)? Check Out the Blog to Get Out of It

| Updated on February 13, 2024

Are you here due to an email problem that says– “oops the system encountered a problem (#2014)” or did you encounter “Email Error 2013”? 

If so, then, you are on the right track. Let’s walk you through an easy-to-use path that will help you to continue working, in case, you got stuck with “oops the system encountered a problem (#2014)”

Let’s have a glance at the major troubles that you might go through which will indicate that you are stuck with a Gmail error, “oops the system encountered a problem (#2014)”

Problems You Might Face During Gmail Errors(#2014)

  • You can end up losing data from your device, unknowingly. 
  • Non-optimal settings can be experienced while working 
  • Chances of PC clutter or the slowed-down speed while using the device
  • Unnecessary occurrence of unneeded or duplicate data 
  • Unnecessary services and items popping up
  • Invalid entries showing up on the screen

Now, to come out of the above-listed problems that you will face under Gmail Error 2014, let’s follow the methods or solutions listed below.


All the methods can also be used if you are getting Error #2013- “Oops, the system encountered a problem

Solutions to Resolve- “Oops the system encountered a problem (#2014)”

1. Update Web Browsers

Your outdated versions of Web Browsers can be at the fault, causing Gmail Errors #2014, or 2013. To resolve these issues, caused by a long-lost Web Browser, just follow the steps below for fresh updates. 

Google Chrome

Step 1: Open your Web Browser through Google Chrome and click on the three vertical dots on top-right.

three dots at the top right on Google browser

Step 2: Choose the Help option and click on ‘About Google Chrome 

Go to help and click on about Google Chrome

Step 3: From the About Google Chrome section, check for the Google Chrome updates, and it will be downloaded automatically. 

check and download Google Chrome updates

Microsoft Edge 

Step 1: Go to Windows Menu, and click on the Settings tab

go to the windows menu and click on settings

Step 2: Type updates in the Search tab and click on Check for Updates

under updates, click on check for updates

Step 3: Now, from this Windows Update section, click on Check for Updates tab, as shown below.

click on check for updates 

Step 4: You will see the following screen, regarding the status, “checking for updates”. And afterward, you will be directed to the required downloads and installations. 

checking for updates 

Mozilla Firefox

Step 1: Open Mozilla Firefox, click on the three lines at the top-right, and click on Help Tab. 

click on the three lines at the top right, click on the help tab

Step 2: Under Help Tab, click on About Firefox.

under help tab, click on about Firefox

Step 3: As you see the following screen, check for updates and download and install the required updates, if necessary. 

check for updates and download the required updates


Step 1: Go to Opera Web Browser, and click on the Settings tab from the bottom left of the following screen. 

click on Setting stab from Opera browser 

Step 2: Now under Settings, click on Opera Help

 under settings, click on opera help

Step 3: Under Opera Help, click on “Update your Browser”. Download and install the latest updates, if found. 

 click on Update your browser under Opera Help

2. Speed up the Internet 

If you are having Gmail error #2014, due to the internet connectivity, just keep a track of the following pointers: 

  • Check your Wi-Fi, by turning it off and on
  • Check your Recharge plans and refill the data 
  • Connect your devices with the LAN Wire, if possible 

3. Disable Antivirus Solutions 

The add-ons or third party services can cause “Oops…the system encountered a problem (#2014)”. To disable third-party services from your device, you can use Windows Defender or Windows security status, by following the steps below:

Step 1: Go to Settings, under the Windows Menu tab

 go to settings under windows menu

Step 2: Now, under Windows Security, click on Open Windows Security.

click on open Windows security under windows security

Step 3: From the Security at a Glance, check for the issues and updates. This section will direct you automatically, for the necessary checks and downloads, securely. 

Check for updates and security checks


4. Clear Browsing Cache, Cookies, and History

This might be the way out for you, as this method can also resolve some glitches in your device. 

For Google Web Users,

Step 1: Open Google Browser, click on History, and click on the History tab again, as shown below. 

click on history tab from Google browser 

Step 2: Go to History, select the web pages you want to clear or delete and click on Clear browsing data, from the left side of the screen. 

 select the web pages and click on clear browsing data

Step 3: Under the following page, after clicking on clear browsing data, choose the options to clear history, cookies, and other cache data from below and click on clear data. 

click on clear data to clear cache and cookies data 

For Microsoft Edge,

Step 1: Open Microsoft Edge, click on the three dots at the top-right, as shown below. 

open Microsoft Edge, click on the three dots at the top right

Step 2: Click on the History tab, either by tapping directly on the History tab or by clicking CTRL + H, from the keyboard. 

go to history from the Microsoft Edge page 

Step 3: From the History tab, click on Clear browsing data.

 clear browsing data from history in Microsoft Edge

Step 4: Under Clear browsing data, choose the period you want to clear your data for, select to clean cookies, history, and other data, and click on clear now

 select the data to be cleared, and click on clear now

For Firefox

Step 1: Open your Firefox Browser, and click on the History Tab

Click on the history tab from the three lines at the top right 

Step 2: Under the History tab, click on Clear Recent History

Under history, click on clear recent history

Step 3: After clicking on Clear recent History, select a time range for which you wish to clear the data, like- cookies, caches, and more. And then, click on the OK tab. 


Do not forget to click on the Cookies and Cache section.

chose the time range and click on ok 

For Opera,

Step 1: Open Opera web browser, and click on the click icon, i.e.- History, from the left side of the screen.

 click on the history icon from the opera browser screen 

Step 2: Under History, click on the Clear Browsing Data tab, as shown below.

Under history, click on the clear browsing data tab 

Step 3: Under Clear Browsing Data, slide to the basic section and select on Browsing history, cookies, and other site data and cached images and images section, and then click on clear data.

select the data you want to clear, and click on the clear data tab 

5. Disable Browsing Extensions 

For Google Chrome, 

Step 1: Click on the puzzle icon (for extensions), from the top-right of your Google web browser screen.

click on the extensions icon from the google web browser

Step 2: Under the extensions, click on the three dots of the saved extensions that you are planning to remove. And afterward, click on the extension’s icon. Now, click on Remove from Chrome tab.

click on the three dots and  then click on remove from chrome 

For Microsoft Edge, 

Step 1: Open the Microsoft Web Browser, click on the puzzle icon, from the top right of the screen. 

Click on the extension icon from the Microsoft web browser 

Step 2: You will be able to see all the pre-saved extensions under the extensions bar, click on the three dots on the ones that you want to remove from the browser. And afterward, click on Remove from Microsoft Edge. 

 Click on the extensions icon, choose the saved extension, and click on remove from Microsoft edge

For Firefox, 

Step 1: Open Firefox browser, and click on the pre-saved extensions in the top right corner of the Firefox web screen, as shown below. 

click on the extensions from the top bar of the firefox web screen 

Step 2: After clicking on the saved extension icon, click on the remove extensions tab. 

click on remove extension

Step 3: Now, as the following screen appears, click on the remove tab. 

click on remove tab 

For Opera, 

Step 1: Open Opera web browser, and click on the box icon for extensions, from the top right corner of the screen. And then, click on the Manage Extensions tab, as shown below. 

Click on the manage extensions tab under the extensions icon

Step 2: Choose the extension you wish to remove and as you open the saved extensions, click on the disable Tab. 

under extensions, click on the disable tab.

6. Switch to HTML Gmail Services

If the above methods didn’t work out. You should switch your latest Gmail services to the HTML version. But, before switching Gmail to HTML version, keep in mind:

  1. You will not be able to access certain Gmail features
  2. You won’t be able to apply certain keyboard shortcuts
  3. You won’t be able to use quick actions 
  4. You won’t be able to use extra add-ons, like-spell check or extensions. 

Choose to switch your Gmail to the HTML Version of Gmail wisely. 

Kanika Singh

Webmail and Internet Expert

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