One of the new feature provided by Microsoft for Windows 10 is that you can now contact the Microsoft Tech Support Team using the Contact Support App in Windows 10. This app will help in solving problems regarding Windows, Internet Explorer, Edge, One Drive, Office, Xbox, Bing, Microsoft Account, etc. Using the Contact Support App, you can chat online or schedule a call.
the app, type ‘Support’ into the search box of start menu and click on the
result. The Microsoft Support App will launch, follow the instructions and you
will be connected to the Microsoft Help Desk. Make sure you are signed in to
your Microsoft Account or else sign in. After you are done signing in, you will
be asked about the issues you need help with. You will see the options like
Accounts, Billing, Services and apps and clicking on these will show you some
option for which you need support and click on it. If you select ‘Windows’ from
‘Services’, you will see these three options:
- Setting up (Installation, settings and
- Technical support (Errors and other
performance related problems)
- Protecting my PC (Removing viruses, malware,
selecting your option, you will be presented with four contact options – Ask
the community, Chat online, Call me or Schedule a call.
select how you want to contact Microsoft. You can click on ‘Chat online with a
Microsoft Answer Tech’ option to begin the chat or choose any of the other
options. If you are asked for any additional information, fill it. Once you
have entered the required information, you will be able to ask queries related
to Windows 10. With the Microsoft Contact Support app, you can expect a quick
reply from the tech support team.
Another tool to get help with issues related to Windows 10, you can use the tool Quick Assist in Windows 10.