Bigpond is an email service offered under the brand name Telstra, an internet service provider. Ever since Bigpond got merged with Telstra in 2013, users have been finding it difficult to log in to their Bigpond email account.
Bigpond email users can even access their accounts on mobile devices or through desktop email clients if they are not able to log in through the webmail version.
The great thing is Bigpond.com supports IMAP/SMTP which means you don’t necessarily have to use the webmail interface. You can even check your emails or send messages through any third-party or desktop email programs like Outlook, Apple Mail, and so on and ultimately that will improve your workflow, and you can still access your email if the device is not connected to the internet.
So if you are interested in setting up your Bigpond email account on desktop email programs, you will need to enter the IMAP settings that have been provided further in this blog.
Here are the IMAP and SMTP settings you will need to access your Bigpond.com email account through a desktop email program:
| Bigpond.com (Telstra Mail) IMAP Server | imap.telstra.com | Bigpond.com (Telstra Mail) SMTP Server | smtp.telstra.com |
| IMAP port | 993 | SMTP port | 465 |
| IMAP security | SSL / TLS | SMTP security | SSL / TLS |
| IMAP username | Your full email address | SMTP username | Your full email address |
| IMAP password | Your Bigpond.com password | SMTP password | Your Bigpond.com password |
