WhatsApp Images Not Showing in Gallery: Reasons and Fixes

| Updated on March 26, 2024

WhatsApp is without a doubt the most popular messaging service in the entire world due to its amazing features and user-friendly operating system. 

Whatsapp Logo

Everyone has WhatsApp installed on their smartphones, and the average weekly time spent on WhatsApp by users is 195 minutes. More than 5 billion WhatsApp groups have been created since the service launched in 2009.

But the experience certainly gets hampered due to one of the most common issues faced by the users and that is, “WhatsApp images not showing in the gallery”. 

It could be a major issue for someone if their WhatsApp images are not available in the gallery. If you frequently use WhatsApp, you might receive very important media files in chats but somehow you are unable to locate them in your gallery. I know this sucks!

Usually, a Settings issue that prevents WhatsApp images and videos from appearing in the gallery can be easily fixed. You can take specific actions to resolve this issue. 

In this post, I will show you How to fix WhatsApp images not showing in gallery on Android and iOS.


Although you can still manually save files via the desktop and WhatsApp web login, neither of these versions of the app offers an automatic download option for media.

WhatsApp is a fantastic tool for sending photos and videos to our loved ones. On WhatsApp, we additionally get a lot of images and videos. It’s kind of uncomfortable to view pictures directly on WhatsApp, so we use a gallery app to enjoy them in all their glory. 

On Android and iOS, the default location for images and videos in WhatsApp messages is a WhatsApp folder inside the Gallery or Photos app. Unfortunately, there are times when these files are difficult to locate, disappear, or fail to download.

So, why exactly Whatsapp images are not showing in the photo gallery? 

Incorrect app settings, a disruption in Wi-Fi or mobile access, and a corrupted SD card are all frequent reasons why WhatsApp photos and videos fail to upload properly. Sometimes these problems can be done away with by just enabling certain settings on the Whatsapp app.

Let us look into it.

In this section we will go through two different methods in detail to solve the issue of Whatsapp images not showing in the gallery.

Allow Whatsapp To Access To All Photos In Privacy Settings

If you refuse to give WhatsApp access to your privacy settings, WhatsApp won’t save the images and other media in your iOS device’s gallery. 

Although it wasn’t your intention to do so, it’s possible that you accidentally selected “Don’t Allow” in the Settings menu. Do not worry because you can change it back by using these simple steps listed below.

Step 1: Launch the Settings app on your iPhone.

Step 2: After that, click on the “Privacy & Security” settings.

Click on Privacy and Security

Step 3: Then, select “WhatsApp” from the list of applications that will appear after you click on “Photos”.

Go to Photos > Whatsapp

Step 4: Now just make sure that the “All Photos” option is selected in the WhatsApp privacy settings.

Select All Photos option

Enable the “Save To Camera Roll” Option In Whatsapp 

Unlike Android, when downloaded to an iPhone, WhatsApp images do not automatically appear in Photos or any other gallery apps. 

You must either manually save each image or enable the “Save to Camera Roll” setting in WhatsApp in order to view them in the built-in gallery app. The downloaded images won’t appear in the gallery apps until that time.

Step 1: Launch the WhatsApp application on your iOS device.

Step 2: Select “Settings” by clicking the icon in the lower right corner.

Step 3: Now click on “Chat” to open chat settings.

Click on Chat

Step 4: Flip the switch next to “Save to Camera Roll” if it isn’t already turned on by default.

Turn on “Save To Camera Roll”

That’s it, your WhatsApp photo gallery will now be visible in Photos and other gallery apps of iPhone.

Also Read: WhatsApp Not Working On iPhone?

Android Whatsapp user interface and settings option differs from the Whatsapp application in iOS. As a result, we need to operate in a different manner to solve the issue for Android devices. Here are the two different methods to do so.

Enable Media Visibility Setting In Whatsapp

Whatsapp is regularly launching new features, the downloaded images are hidden from the gallery by WhatsApp’s new Media visibility feature for Android, which was introduced to protect user privacy. 

It’s possible that the media visibility in your WhatsApp is to blame if you can’t find the WhatsApp photos and videos in your phone’s gallery. However, you must do the following to fix the problem of Whatsapp images not showing in the gallery.

Step 1: Launch WhatsApp on your android device and select the three vertical dots in the top right corner.

Step 2: Then, access “Settings” and click on “Chats’’.

Access Chats Settings

Step 3: Next, locate and activate the toggle for “Media Visibility”; doing so will enable this feature for all of your WhatsApp contacts.

Enable Media Visibility

Now you can access the gallery on your phone to see all the Whatsapp photos and videos.

One can also enable or disable these settings for individual contacts too. Following the steps listed below will enable you to disable a specific contact’s media visibility.

Step 1: Launch the WhatsApp chat with the relevant contact on the app.

Step 2: Select “Media Visibility” and select “Yes” to enable media visibility. However, choose “No” if you want to keep media from that specific contact private.

Delete the “.nomedia” File

Here’s another approach to fix the issue of Whatsapp images not showing in the gallery, if the first two don’t work. In order to use this technique, you must remove the “.nomedia” file from your WhatsApp directory in the file manager.

This “.nomedia” file prevents multimedia players like Gallery from scanning the contents of any folder it is present in. If you delete this folder, it will now help you to find the hidden media files in your phone’s gallery.

Step 1: Open the Settings menu in the File Manager app on your Android phone. 

Step 2: Turn on the “Show Hidden Media Files” option and return to your phone’s internal storage.

Step 3: Next, click on the WhatsApp folder and select Media > WhatsApp Images from the menu.

Step 4: At this point, delete the “.nomedia” file from this location and, if necessary, remove it from the Private and Sent folder too.

Other Troubleshooting Methods

The majority of you will be able to fix the Whatsapp photo gallery issue by simply applying the aforementioned fixes. However, one must try one of the following troubleshooting techniques if WhatsApp images still do not appear in the gallery.

  • The Whatsapp photo gallery may have been hampered by a minor bug or glitch in your device. A simple restart may be all that is needed to resolve the problem with Whatsapp images and videos not showing in the gallery.

Simply turn the phone off properly, and then after a few minutes, turn it back on.

  • Occasionally, clearing the cache is the only thing keeping WhatsApp from functioning properly.

Open Settings and choose Apps & notifications. Now, choose WhatsApp and tap on Storage, and then simply select “Clear Cache.” 

  • A low amount of storage space on your phone can occasionally cause the issue of WhatsApp images and videos not showing in the gallery. Delete unnecessary files from your storage device so that WhatsApp can download media. You will need to make room on the device.
  • As a last resort, just manually save photos from WhatsApp if nothing else seems to help your situation. You can manually save a media file in the WhatsApp app by tapping the share icon.

Also Read: WhatsApp is Not Working? Latest Methods to Fix in 2022

Final Thoughts

As you have seen, there might be a cause for why WhatsApp videos are not saved in the Gallery, or there might be a small bug. There are several options available here, and one of them ought to provide you with a solution.

I hope that this piece of content will help you to locate and resolve the issue of “WhatsApp images not showing in gallery”. In extremely rare instances, you may need to back up your files, uninstall WhatsApp, and then reinstall it if none of the aforementioned fixes work for you.


Why are my WhatsApp pictures not delivered?

If WhatsApp reports that it cannot deliver your pictures, then it might be  due to the internet connection. Switch to Wi-Fi or another mobile data to get a better signal.

Why is WhatsApp not showing profile pictures?

You most likely have a shaky internet connection if you can’t see any profile pictures on WhatsApp. Also, it can also happen if someone has modified their privacy settings.

How to automatically download Media in WhatsApp?

You can set up automatic media downloading by going to WhatsApp > More options > Settings > Storage and data > Media auto-download. Here, you can further select from advanced options to set up WhatsApp’s automatic media downloads.

Himanshu Kumar

Tech and Software Writer

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