Guide to 3-Step Login to Webmail

| Updated on February 13, 2024

Cox is a well-known service provider of web and TV services; however, it is mainly popular for providing webmail services, which has a huge user base from worldwide. 

Cox Communications is an American telecommunications corporation that offers cable television, telephone services, and home automation services along with digital cable, Internet access, and much more. 

The reason for its popularity is its webmail service is easy to use and offers convenience as well. You can send and receive emails and along with that, Cox even offers services to pay bills online, store data, and other services.

Moreover, Cox Communications has an excellent customer support service in place that caters to the needs of 6.2 million customers; online customer service is also available. 

In this guide, you will find all the information about Cox Email Login portal that is offered by the company to its customers; the email account lets you operate 10 email accounts, each capable of 2 GB storage.

Easy Steps to Cox.Net Email Login

To login to your email account, follow these steps:

  1. On a browser, go to email login page
  2. You will see the Cox email login form that you have to fill with certain information such as:
  • User ID
  • Password
Go to email login page and enter your User ID along with Password
  1. Once done with that, you can select the checkbox that says “Remember User ID” so that you don’t have to enter it every time you want to log in and then simply click on ‘Sign in’.


It is recommended to use this option “Remember User ID” only on a personal device and not on a public one, as this can get your account hacked.

Check the ‘Remember User ID’ checkbox and click on ‘Sign in’

That’s how you can simply log in to a Cox Webmail account. 

Cox Webmail/Email Login Issues- How to Fix?

Signing in to your webmail account at seems to be a smooth process, but at times, it might be difficult to get into your Cox email account due to unexpected errors. Here is a list of solutions that has helped a lot of users in dealing with login issues at and might help you too; so give them a try:

1. The Faulty Internet

A strong internet is the basic thing you need to connect to Cox net webmail services. If your Wi-Fi is sending poor signal strength, this can be one of the reasons for not being able to log in to your Cox email account. Once you start receiving  required signal strength and still are not able to log in, proceed to the next step.

2. Incorrect User ID

Not using your Cox email account lately? This could be one reason you do not remember the correct User ID for your Cox email account. Nevertheless, there is a solution for this too; just go with the following steps:

  • Go to the Email Login Page and in the sign-in form, you will see this option ‘Forgot User ID’; click on that.
On the email login page, click on the ‘Forgot User ID’ option
  • On the next page, you will see two options to retrieve your User ID- 
To retrieve your User ID, select either ‘Phone number’ or ‘Account number’ option
  • Enter your phone number and click on ‘Look up account’ to find your Cox email account User ID.
Enter your phone number & click on ‘Look up account’ to find your Cox email account’s User ID
  • Alternatively, you can use your account number to find your Cox account and retrieve your User ID.
Enter your account number & click on ‘Look up account’ to find your Cox email account’s User ID.

3. Incorrect Password

Passwords can be too tricky if you have a lot of them to remember. Moreover, if you are not active on your Cox email account, then this can be the reason you are facing difficulty in remembering the correct password. No worries, as the Cox email service will also help in recovering your password using the given simple steps:

  • Go to the Email Login Page and in the sign-in form, you will see this option ‘Forgot Password’; click on that.
On the email login page, click on ‘Forgot Password’ option
  • To reset your password, you will need to enter your Cox User ID to find your account and then 
Enter your Cox User ID and click on ‘Look up account’ to find your account
  • Further, you will get a few options to reset the password of your Cox email account; you have to select one of the following:
  • Text me
  • Call me
  • Answer secret question
  • Send email
To reset password, select one option from ‘Text me, Call me, Answer secret question or Send email’
  • Once you have selected the recovery method and verified your identity, you will be allowed to reset the password of your Cox email account.

4. Incorrect Configuration

Setting up a Cox email account on a third-party email client will require you to enter server settings; entering them incorrectly can also lead to log-in issues with Cox webmail accounts. So, to check whether you have entered the settings correctly or not, refer to the table given below:

IMAP Settings (Incoming Mail Server)

Incoming Mail Server
Incoming Mail Server Port993
UsernameThe first part of your email address
PasswordThe password that you use to sign in to your email account

SMTP Settings (Outgoing Mail Server)

Outgoing Mail Server
Outgoing Mail Server PortSSL or SSL/TLS Encryption: 465 TLS only or no encryption
Authentication RequiredYes
UsernameThe first part of your Cox email address
PasswordYour Cox email password

That was all the information about how to log in to your email account and deal with the possible login issues.

Kanika Singh

Webmail and Internet Expert

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