Have trouble using 5G on your phone and need assistance?

Is your 5G network not showing up on your phone?

Well, we are here to aid you in getting your high-speed 5G internet back on track. Continue reading this article to discover more about 5G networks and how to fix the issues.


If your phone is compatible, 5G cell service is available from the majority of providers, and it will give you access to lightning-fast speed. After 4G, there is a 5G network, and as of right now, mobile networks worldwide have started implementing it. 

5G service

Due to its limited availability outside of the world’s major cities and towns, network penetration is slow but steady. The 5G speeds, however, have recently been slower than usual for some users and some of them are frustrated about the fact that their 5g is not working properly. The good news is that there are a number of simple solutions to this issue.

After carefully reviewing numerous user complaints and technical sources, we are going to describe some effective troubleshooting techniques in this post to address the problem. 

Let’s begin!

Why is My 5G Not Working On My Phone?

The questions “Why is my phone not connecting to 5g?” and “What stops your computer from detecting 5G WiFi?” are frequently being asked by users in recent times.

The 5G networks not showing up on your phone or any other device could be caused by a number of factors. The most frequent explanation is that it is not supported by your router or other equipment. Even though some routers might be capable of supporting 5G, there are times when you need to manually configure 5G WiFi on your device. However, a broken or outdated network device driver might prevent 5G from working properly.

However, mistakes you made or things you could have avoided almost never resulted in 5G, not working problems. Here are other possible sources for this problem:

  • There can be a brief malfunction.
  • You are out of range, so your phone cannot detect the 5G network.
  • The nearest 5G tower isn’t operating effectively.
  • The 5G network is incompatible with your phone.

How To Fix 5G Not Working On Your Phone?

To begin with, try some of the simple fixes by following these steps:

  • To begin with, you must confirm whether your phone is 5G compatible. You might have an outdated phone. Just because 5G has started to roll out doesn’t guarantee that your phone will be compatible. It’s true that some 4G and 5G-capable phones might function together but do not automatically assume that you can connect to the 5G network because your phone is “newish.” 

For information on phone specifications, check your device’s box or look it up on Google or GSMArena. It will be expressly mentioned along with the supported frequency bands in the “network mode” section.

  • Activate airplane mode on your device, wait a brief period, and then deactivate it again. You will briefly lose contact with the cell tower, and it will then try to reconnect with you again.
Turn on-or- Airplane Mode
  • Check your area’s availability for 5G coverage; although there is 5G everywhere, there are still sizable gaps in the network, so coverage is not guaranteed. Your 5G-capable phone will always locate a signal and establish a connection. Your phone will switch back to LTE or 4G if it isn’t available.

It’s important to remember that your phone cannot access certain 5G networks, such as low-band and mid-band networks. Visit the website of your carrier to look at their coverage map if you’re interested in learning where 5G is available. 

  • Verify with your service provider that your plan covers 5G. Even if you’re in an area that should support 5G and a network doesn’t appear on your device, it’s possible that you aren’t paying for 5G access, and that is the reason 5G is not working on your phone. The majority of businesses include 5G in their plans, but for specifics, check with your carrier.
  • 5G can be turned on or off depending on the situation. If it’s already on and you can’t connect to the network, turn it off so that at least your phone will function on a legacy network type, like LTE.

There may be nothing you can do if the 5G tower is to blame in a particular situation. Sadly, this may be the only option. If you frequently have trouble connecting to a particular tower nearby, but 5G works elsewhere, it’s most likely your situation. If you’ve already done those things and that’s why you can’t access the network, do the opposite to turn it on.

  • In the Voice & Data section of the settings, you can enable or disable 5G on an iPhone. Find the Preferred network type or Network mode if you’re using an Android device. Change the network type to a setting that best ensures a connection, such as 5G On or 5G/LTE/3G/2G (auto connect); if it is already set to something that should cover 5G, such as Global or Auto.
  • Ensure that the most recent operating system is installed on your phone. The most recent OS installation includes all of your phone’s most recent fixes and improvements, which you would be missing out on if you were using an outdated version of iOS or Android.
  • Restarting your phone is never enjoyable because it takes time for your phone to reboot and for everything to load again, but this is a simple step that you shouldn’t skip to try fixing this 5G not working issue.
  • Factory reset your phone. All your customizations will be erased, and the original apps and other software will be reset to their factory defaults. This drastic measure should only be used if you are certain that your phone should be able to connect to a 5G network but is still unable to do so after taking into account everything mentioned above.
  • Contact your phone’s manufacturer. The only thing stopping your phone from using 5G after you’ve reset the phone’s software and done everything else on this list is faulty hardware. Now, you are forced to choose between getting the phone fixed or getting a working replacement.

5G Not Working on iPhone: Reasons & Fixes

In 2020, Apple unveiled its first collection of 5G-compatible smartphones, ushering in a new era for mobile devices. 

Every model of the iPhone 12 and later supports 5G. There are a number of reasons why 5G is not showing up on the iPhone even though it supports it, such as an issue with the SIM or the carrier.

Here are seven quick fixes you should try now that you know the typical problems causing 5G to not function on iPhones.

  • Ensure that your iPhone is 5G compatible.
  • Confirm that your iPhone has 5G enabled.
  • Verify that your cellular plan is 5G compatible.
  • Verify the availability of 5G in your area.
  • On/Off the Airplane Mode switch.
  • On the iPhone, disable Low Power Mode.
  • Reset network configuration.

Frequently Asked Questions (FAQs)

Ans: Moving beyond 4G LTE and 4G, 5G is an upgraded technology. A mobile phone that supports 5G bands will be sufficient instead of any special configuration.

Ans: T-Mobile has the largest 5G network in the United States in terms of coverage, with AT&T, Verizon, and U.S. Cellular trailing. Nevertheless, your location and device continue to affect the speed of each network.

Ans: The mid-range 5G that your phone can access can operate at speeds of between 100 and 4,000 megabits per second. In contrast, the maximum speed of 4G is typically 100 megabits per second.