“Spotify Keeps Stopping”: Here’s Why & Quick Fixes

| Updated on March 27, 2024

“Spotify keeps stopping” is a quite disrupting issue on Spotify, which can be annoying, especially when you are jamming to music. So if you are here for the solutions to this case, then you are just at the right place. 

“Spotify Keeps Stopping” Error

Imagine getting all worked up and wanting to finish all your pending work while listening to music only to see the error “Spotify keeps stopping.” Must be so frustrating, right?

But worry not, as we are here for the rescue. There are many users who have complained about the issue of “Spotify keeps stopping” and want to know how they can get rid of the issue. In this article, we are going to briefly discuss different methods, using which the users will be able to get away with the error. We will be explaining the easy steps with the help of pictures as well for the readers’ ease. So let’s jump right in!

Why Does Spotify Keep Stopping?

There can be many possible reasons why Spotify keeps stopping. So let’s discuss some of them which can be causing the issue. The following are the reasons why the “Spotify keeps stopping” error can occur:

  • Problem while Spotify’s installation: As with any unexpected behavior, it is possible that an error occurred in the successful installation of Spotify and is now causing the error of Spotify closing unexpectedly. So this is one of the reasons that can contribute to the issue of Spotify stopping.
  • The user forgot to log out from a different device: This is a cause that can happen if you logged in with your Spotify on a different device or let your friend or acquaintance borrow it. 

However, if you have a Facebook-created Spotify account, you’ll need to change your Facebook password as well, and log out of your Facebook profile from all devices.

  • Area with lesser cellular coverage: As Spotify works online unless you are a subscribed user, it is highly likely that due to poor network connectivity, Spotify has stopped. Hence, it varies from strength to width of the network how Spotify functions. 
  • An unauthorized party has gained access to your account and to stream music: As discussed earlier, if you have shared your Spotify account with someone, and they forget to log out of it and continue using your account, then it is possible that your Spotify will keep stopping. Due to someone already streaming on the app using your account. 

So these were some of the possible reasons which can cause the error of “Spotify keeps stopping.”

Steps to Solve “Spotify Keeps Stopping” Error

As it is said that there are always solutions to problems, there are also some pretty easy ways using which the users won’t have to face the issue of “Spotify keeps stopping”. So now, let’s get to the solutions right away!

Check your Internet Connection

It may sound like a basic trick, but it often comes in pretty handy at times. Poor internet connectivity can cause Spotify to stop or skip. This is especially true if you use a mobile data connection instead of Wi-Fi.

To check your internet connection, all you have to do is follow the steps given below:

  • Open your web browser and search for Speedtest
Go to the website Speedtest.
  • If the website itself takes a long time to load or shows slower speed after it loads, your internet connection is likely the culprit.


If you wish to improve your internet connection, move closer to your router or connect to a different Wi-Fi network.

Sign Out of All Devices

One of the most common reasons why your Spotify keeps pausing is because the account is being used on two devices at the same time. If someone is using the account at the same time as you, every time the other person presses ‘play’ on their device, your playback will pause.

To fix this, log out of all devices that might be using your Spotify account by following these steps:

Tap on your Profile Picture.
  • Now tap on Account.
Click on Account.
  • After that, scroll down and click on Sign out everywhere.
Click on Sign out Everywhere.

This way your Spotify account will be logged out everywhere, and then you can log in to it from your device and see if the issue has been resolved now or not.

Restart your Device

Restarting your device can help resolve any underlying software issues.

Aside from clearing up any bugs in the firmware, restarting your device can also help the device install some necessary updates. All you have to do is:

  • Press and hold your lock button.
  • Then click on Restart.
Tap on Restart.
  • Wait for your device to restart and open Spotify.


This process will be different depending on the device. For example, to restart an Android, you would hold down the power button until the power menu appears and tap Restart.

Uninstall and then Reinstall the App

Sometimes, the only way to fix Spotify is to uninstall the app and reinstall it. This will give the app a fresh start and guarantee you have the latest version of the app.


This will delete all of your playlists and settings, so you should only do this as a last resort.

To uninstall Spotify, follow these steps:

  • Go to the Menu bar of your device.
Go to the page where Spotify app is.
  • Then press and hold on to the Spotify app’s icon.
  • From the options’ menu, select Uninstall.
Tap on Uninstall.

Now, go ahead with the process of reinstalling the app using the following steps:

  • Go to the Play Store and type Spotify in the search bar.
  • Tap on Enter and once the results appear, click Install.
  • After it gets completed to 100%, open the app.

And that’s it! Now the Spotify app will be reinstalled and function just fine.

Turn off Data Saver Mode

When enabled, Data Saver mode conserves mobile data by limiting how much data your apps use. By slowing down your internet speed, this setting gets in the way of smooth audio playback.

To check if Data Saver mode is enabled, follow these steps:

  • Open the Spotify app and go to Settings.
Tap on Settings icon.
  • Turn off the Data Saver (Audio Quality) option if it is turned on. 
Disable Audio Quality toggle.

And now you can check if the issue has been resolved on Spotify.

Turn Off Low-Power Mode

When you have issues with your Spotify pausing on your mobile devices, it may be because your device is set to Low Power Mode to conserve battery. When this happens, some apps may not work as expected because your phone will block background processes to save your battery.

  • Go to Settings.
Go to Settings.
  • Now tap on Battery and disable the Low Power mode.
Disable the Low Power Mode.

Close Other Apps

Having multiple apps or tabs open on your browser that are playing music or sounds – like auto-plays, ads, or notifications – could interfere with Spotify’s playback and cause your audio to pause.

To solve this problem, 

  • Close other apps or tabs that might be playing sounds.
  • Put your device on Do Not Disturb mode to silence all other notifications.

Restart the App

Sometimes, the best way to fix an issue is also the simplest.

If Spotify randomly stops, it could be due to an overused CPU or overloaded RAM. In this case, restarting the app should resolve the issue. To do this, 

  • Simply close the Spotify app and reopen it.

Re-download your Offline Files

When you download files for offline listening, they can sometimes be interrupted, which can corrupt the files and cause playback issues. If your offline playlists are affected, and the songs are cutting out after 10 seconds or so, this is most likely the issue.

To fix this, delete your offline playlists from your devices and redownload them. Here’s how to do this:

  • Go to Your Library and find your downloaded songs and playlists.
  • Then tap on the downward-facing arrow to remove the playlists from your downloads, and tap on it again to re-download them after it turns gray.
  • Now check if your playlist has been downloaded successfully and continue streaming the music without any difficulty.

Remove Spotify Cache

If you’ve tried all of the above troubleshooting steps and Spotify is still pausing, the cache might be causing the problem. The cache is a temporary folder that stores data to help apps load faster. Over time, this folder can become cluttered and cause issues. If Spotify is pausing, it could be because the app’s cache is full.

Deleting the cache will be different for different devices.

  • Open the Spotify app and go to Settings.
Go to Settings of Spotify.
  • Then navigate to Storage and tap on Clear Cache.
Tap on Clear Cache.

The Ultimate Spotify Stats 2022

  • As of 2022, Spotify has 422 monthly listeners.
  • Spotify has broken the record for the biggest yearly payout from any retail business in history.
  • In 2021, Spotify paid over $7 Billion to its artists, which is more than any other music streaming service. 
  • There are 82 Million songs on Spotify as of 2022.
  • As an estimation, Spotify currently has around 11 million artists and creators on its platform.


HOW can I know if I’m using Spotify in a lesser coverage area?

If your Spotify keeps stopping or the songs are taking too long to load, then it is most likely that your Spotify is in a lower network coverage area. If lowering the streaming quality helps, you’ll also save some of your available data.

Is my Spotify stopping because I have not subscribed to it?

No, your Spotify will not stop because you don’t have its subscription. The only thing which will occur is ads. There can be other factors that can be causing this problem.

Shinely Ainsworth

Shinely is a tech enthusiast with a bachelor of arts degree in English and Creative Writing. Later on, she turned towards technical writing and has been doing it since 2015. From there onwards, she has been consistently writing technical and troubleshooting blogs and articles. Shinely is a writer and editor with 5 years of experience in writing reviews, news, tips, and troubleshooting articles.

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