Based in Boston, Massachusetts, Fidelity Investments Inc., previously known as Fidelity Management & Research or FMR, is an American multinational financial services corporation. Back in 1946 when it was established, nobody knew it would emerge as one of the largest asset managers in the world, with $4.9 trillion as of June 2020. In the same year, its combined total customer asset was valued at $8.3 trillion.
Fidelity Investments is known for operating a brokerage firm, managing mutual funds, and providing fund distribution and investment advice, retirement services, index funds, wealth management, cryptocurrency, securities execution and clearance, asset custody, and life insurance.
Simple Steps to Login to Fidelity NetBenefits
If you already own a Fidelity account, you won’t find it much difficult to log in and access its services; here’s how:
On a Web Browser
- Click on this link- Fidelity Investments, and this will direct you to their login page.
- Now, simply log in by entering your Fidelity username and the password you have created, in their respective blanks, and once done with that, click on ‘Log In’.

That’s all you need to do to access your Fidelity account on a web browser.
On a Mobile Device
Now, to log in to your account on a mobile device by using the Fidelity app, the steps are a bit different.
1. Android
- Go to this link and download the Fidelity Investments app from the Google Play Store.
- Once you are done installing the app, enter your Fidelity username and password to log in.
2. iOS
- Go to this link and download the Fidelity Investments app for your iOS device
- Once you are done installing the app, enter your Fidelity username and password to log in.
Don’t have a Fidelity Account? Get One Now
Creating a Fidelity account is just a matter of a few minutes; if you want to avail all their useful features like Planning and advice, no account fees, and robust investing tools, you can follow these steps to create a Fidelity account:
- Go to www.fidelity.com
- Click on ‘Open an Account’

- You will see a lot of options; choose the one that suits your needs and preferences. Mainly, you will get two categories to choose from- Retirement IRAs and Investing & Savings. Click on ‘Open Now’ for the account type you want to open.

- Depending on the account type you want to open, you will be required to give in some personal information to create an account with Fidelity Investments.
Note- The same username and password that you create can be used to access all your Fidelity accounts, including:
- Fidelity.com
- NetBenefits.com (employer-sponsored accounts like 401(k), 403(b), 457, health plans, pension, and HR/Payroll)
- Charitablegift.com
- eWorkplace
- Fidelity Automated Service Telephone
- Wireless access through Fidelity Mobile®
- To access Fidelity representatives on the phone
Not Able to Log in to Fidelity Account? Check If you are Making These Mistakes
Although the login process is quite easy, some issues are still inescapable and might surprise you when you are trying to access or sign in to your Fidelity account. So, here are some quick fixes that might help you out with the login problem that you are facing:
1. Authentication Failure. Please login again.
If you are seeing this message while trying to log in to Fidelity Investments, the reason can be not accepting cookies from the websites. As mentioned on their official website, it is important to accept every cookie in order to proceed. For that, you must set your browser to accept cookies.
2. Incorrect Username or Password
This happens with most of the Fidelity users that they enter incorrect username or password and expect a successful login. Firstly, you need to ensure you are entering the login credentials right on your part. If you think you are not sure or have forgotten the username and password, it is better to get some help by visiting this link- Verify Your Identity
This will direct you to the Fidelity help page and by following the instructions and entering some information that is asked on the screen, you will be able to get back to your Fidelity account.

3. Fidelity is Down?
You are trying to log in using the correct username and password but to no avail. The login issue with Fidelity Investment can also arise when the official website is down or is facing an outage. To check this, visit this link- Fidelity down? Current problems and outages.
You will get to know the current server status of Fidelity Investments.
For more login-related help, you can also visit the Fidelity Login Help and FAQ page. You can also call Fidelity Netbenefits phone number 800-343-0860 for questions on username and password, and service-related transactions.
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