What Factors Make a Great Website Hosting Provider?

| Updated on February 15, 2024

There are many reliable web hosting businesses to choose from when it comes time to find a suitable one for your business’s website. But what exactly makes a website hosting provider stand out amongst the rest of them?

Today, choosing the best web host for your website requires thorough research of the service provider and its benefits. So, we have selected a few simple yet crucial things you must consider when deciding whether a hosting provider is among the best. By utilizing this list of the website host’s characteristics, you can distinguish the excellent web hosting companies from the rest.

Fast forward, Hostinger is one of the best hosting providers available on the Internet, and you can read this Hostinger review to learn all about its amazing features. However, if you decide to pick a hosting provider on your own, you should consider the following list of factors we have provided.

Speed and Uptime

One of the most important factors to consider when selecting a web hosting company is speed and uptime. Uptime is the percentage of the time your website is fully functional and accessible to visitors. Great web hosting companies will provide and deliver an uptime guarantee of close to 100%. They will also provide duplicate servers within one data center to replace a server if the one your website is on goes down, as well as duplicate servers across multiple data centers in the event of a natural disaster. And if the servers are spread across the country or even on a different continent, your site will have a greater chance of remaining up and running.

The best web hosting companies are always working to improve site speed. They achieve this by utilizing SSDs instead of the slower, traditional HDDs. They also limit the number of websites sharing a single physical server with limited resources and employ caching technologies.

Reliable Customer Support

Many providers have poor customer service, so you should be careful and select a hosting provider that provides live support to clients 24 hours a day, seven days a week. Nothing beats picking up the phone and speaking with someone who can answer your questions and help you resolve your problems. Look for hosting companies that provide chat support, social media visibility, a knowledge database, and tutorials. 

You can look up the answer or watch a tutorial to learn what you need to know. Community forums are also a great resource for learning and problem-solving and learning how to work with your hosting company from other users. Furthermore, great hosting providers have priority support so that you will receive faster responses from their team of experts.


As more and more businesses come under attack, cyber security is becoming a popular issue. A great web hosting provider regularly protects your site with advanced security measures such as automated malware scans. You can experience downtime due to malware. In addition, malware can use your website as a link for sending spam and attacking other sites. As a result, having automated malware scans alert you to the threat allows you to protect your business. 

Cloudflare integration provides security and many useful features for your site, which is why it is also very important, and included for free in the best web hosting offers. 

The best website hosting companies also provide a working firewall to protect your sites. They go above and beyond by allowing each customer to configure their firewall, allowing them to manage access and security 24 hours a day, seven days a week, without submitting a support ticket.

Limits and Quotas

Limits and quotas can make or break your website hosting budget. Unlimited features, excellent storage for your site’s code, files, and database, traffic that visits your site, and subdomains are all available from excellent web hosting companies. 

Regular backups are also provided. There are numerous reasons why you should backup your website. Unfortunately, you may be limited in time, so great hosting companies can assist you in staying on top of this job by backing up your site for you. 

Domain Privacy is critical because it conceals your identity by replacing your personal information with the hosting company’s information. If your website includes eCommerce functionality, you must ensure privacy for your customers’ personal and payment information. As a result, excellent hosting providers employ Single Socket Layer (SSL) or Transport Layer Security (TLS). 

Furthermore, great hosting providers should make it simple to add functionality to your website, like polls, blogs, shopping carts and much more. Flexible hosting providers such as Cloudways remove the complexities of the hosting process and can scale your SaaS business in a matter of clicks.

E-Commerce and Email

While email hosting isn’t required for your website, it can be extremely beneficial for your company and easily linked to your domain name. Email hosting protects your inbox and ensures you can access your emails from anywhere with an internet connection. One of the most important aspects is that having email hosting ensures that your company projects a professional image to the outside world. A customized domain name based on your company name promotes your business to your colleagues and customers. 

When looking for the best web hosting company, look for one that offers email hosting for your website’s primary email address. You will receive more feedback and even subscriber conversions if your email is linked to your website’s domain name.


There are many good web hosting companies, and choosing the best one for your business can be difficult. If you want to run and continuously grow your website, conduct extensive research on the things you should avoid to find a suitable web host provider by considering all of the factors and applying them in your research to find the best provider that will add to the optimal functionality of your website.

Prakhar Shivhare

Internet & Technology Expert

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