Cybersecurity leaders worldwide are changing their approach they take on operations to increase the security maturity. Ruthless enemies support this movement with their never ending efforts to push boundaries and exploit data. In the face of a global shortage of personnel, organizations can count on the help of managed service providers like Underdefense managed detection and response solutions. Services like these have successfully combined expertise, and lead industry experts to adapt the right tactics and develop effective technical equipment for this.
The number of players in the managed service provider market is growing. They vary in scope and mode of operation, from the previous standard model of management services to detection, investigation, and response (MDR) for specific technical measures to ensure cyber protection. We are gradually moving to a full-fledged comprehensive service in the security industry.
Also, Read: Why is Cybersecurity Important in This Tech-Savvy World?
World-renowned research firm IDC surveyed leading US companies on how to choose managed cybersecurity service partners (MSSPs and MDRs), which is increasing in a growing market segment.
Survey participants identified the most critical characteristics of Underdefense cybersecurity vendors:
Service connection speed. The speed of connection to the services of the MDR provider varies from hours to weeks. With the experience of Underdefense, the link takes a minimum of time. A dedicated onboarding process helps reduce risk through threat modeling, comprehensive security posture, and architecture testing. The first day of “real” use of the MDR service often does not provide the required level of protection. Achieving a more secure and mature state will take time, especially for organizations that have not previously used SIEM or other historical data collection systems critical to machine learning (ML) algorithms. Over time, MDR Underdefense will be able to identify normal and abnormal activity better. Typically, the adaptation process lasts 3-6 months, after which it constantly adapts to new threats, controls, and system updates. However, reducing service connection time is the key differentiator.
Round-the-clock monitoring. Not all cyber security service providers are open 24/7, but attackers are not limited by time. Continuous monitoring and support of observation and incident response centers (SOCs) have become a core function of cyber security services. Underdefense has a 24/7 cyber analyst support process offering different levels of updates to suit customer needs.
Availability of a controlled information exchange process (regulated threat analysis) about threats in the form of various consensus indicators. The improved risk surface caused by the rapid migration to cloud storage increases the consensus indicators that SOC teams must investigate. Sharing threats with validation or additional validation can help reduce false positives by focusing on threats that are more likely to target your organization. The company collects information about potential threats from various sources, classifies them, and uses this data to report on the performance of security tools and SIEM systems. The existence of SOAR class systems increases service quality due to some processes’ automation.
Encryption process. Some MDR providers include data encryption services or offer them as separate products, and Encryption becomes another critical layer of data protection to ensure privacy. This class of solutions is often excluded from MDR services, but due to its structural proximity to one of the leading developers of cryptographic tools, the firm has the relevant skills.
The hazard information obtained during the structured hazard analysis process should be used for additional information. Targeted and proactive threat research is critical for an organization to improve maturity and strengthen security. Underdefense’s professional cybersecurity vendors monitor the activities of cyber attackers to understand what they are doing and how they are doing it.
Underdefense always uses the best prevention strategy: proactive threat detection. You can also use Security Orchestration, Automation, and Response (SOAR) tools to implement more advanced and efficient flow detection processes.
Advanced Endpoint Protection (EDR / XDR). Today, cybersecurity vendors must support all types of devices. EDR / XDR systems are now important because they all need monitoring and protection. If service providers install these systems and perform maintenance, maximum productivity can be achieved by using them in the MSSP / MDR model. Underdefense provides continuous endpoint health monitoring and retrospective analysis based on operational methods and contextual data from EDR / XDR systems. The IT security coordination framework (SOAR) reduces the ability of service providers themselves to implement effective IT security from an organizational level and process analysis, as well as incident investigation and response. In addition to tracking SLA metrics. The SOAR solutions department collects data on information security incidents from various sources, enriches incidents with the necessary additional information, processes them, and uses manual and automatic scenarios. It is important to enable event response triggering.
SOAR is the core component of the Underdefense and Security Operations Center, which collects and processes all user reports and incidents, and provides individual services through logical distribution functions. Incident detection, response time, and speed are essential in detecting and containing a threat. In general, these indicators can be measured as follows:
However, it is essential to coordinate the context of these indicators with the service provider so that the meaning and interpretation expectations are the same. This type of SLA also reflects the maturity of the service provider. Underdefense offers a variety of SLA options, ranging from standard SLAs to customer-specific SLAs, including the use of auto-play instructions.
When choosing a cyber security provider, in addition to analyzing the criteria already presented, it is worth looking at how partners invest in its development. To remain competitive, MDR providers must continually invest in people, processes, and technology. Underdefense has a dedicated research and development center that monitors and tests new technologies and process optimization.