How to Cancel Chegg Subscription or Membership?

| Updated on March 13, 2024

Chegg is a popular education technology company launched in 2006 that offers student services like assignment solutions, tutoring, and more. Whether it’s exam preparation or completing homework, students can get the answers to anything and enhance their skills. 

Cheggs homepage

However, the platform comes with a subscription or membership so that the users can access its additional features and tools. Students can also get free answers on Chegg, but there are other benefits of being a subscriber. 

Nevertheless, if a user wishes to cancel a Chegg subscription, and has no idea how to do it, reading this comprehensive guide can help.

What is a Chegg Subscription?

Before getting to the cancellation part, let’s discuss the Chegg subscription or membership and everything that it includes.

According to the stats, Chegg had 8.2 million service subscribers in 2022, and the platform itself claims that number keeps increasing yearly. With a proper system, it is adept at providing solutions to a variety of problems and questions textbooks have. Chegg provides two types of subscriptions:

Chegg Study PackChegg Study
Unlimited access to solutions
Post 20 questions per month.
Course-specific topics and tutorials
Practice quizzes and exams
Instant step-by-step math solutions
Plagiarism scans & proofreading

However, any user may feel that they no longer need the perks of the subscription and would like to cancel it at any point. So, the next section is about how to cancel a Chegg subscription.

How to Cancel a Chegg Subscription?

If you want to cancel your Chegg subscription, there are several methods for that, as it totally depends upon the way you subscribed in the first place. With that being said, let’s take a look at the first method:

Over an iPad or iPhone

If you got the subscription from an iPad or iPhone, you can cancel it from the App Store by following these steps:

  1. Open Settings and click on your name.
    Setting menu of an iPhone
  1. Then, tap on Media and Purchases from there. 
    Select Media and Purchases
  1. Tap on View Account.
    Tap on View Account
  1. Sign in if required. 
  1. Under the Subscriptions, you’ll find Chegg Study.
  1. Open Chegg Study, and tap Cancel Subscription.
    Tap on Cancel subscription option

On Android

Getting your Chegg subscription canceled over the phone is the easiest way and preferable if you wish to speak to a representative. You just have to dial @1-855-868-1054, and the line will connect you with a Customer Care Support Service Representative. Provide them with all the required information to cancel a Chegg membership or subscription.

How to Cancel the Subscription Through Google Play

If you signed up through Google Play and want to cancel your Chegg subscription or membership, you can follow these steps:

  1. Open the Google Play Store on your phone.
    Google Play Store
  1. Tap on your account.
    Google Play Store
  1. Under the list of options, tap Payments and Subscriptions.
    Google Play store ID options
  1. Under the Subscriptions, you’ll find Chegg Study.
  1. Tap on Cancel.
  1. Click on Yes, if the confirmation window appears.

How to Cancel the Subscription on a Laptop or PC

As students like to get their Chegg lessons and solutions on their PC or laptop, they prefer to subscribe from there only. Follow these steps if you want to cancel a Chegg subscription through a PC or laptop:

  1. Log in to Chegg, and go to My Account.
  1. From the list of options, select Orders.
  1. You’ll find Chegg Study as the current subscription at the right.
  1. Right below Access Now, you’ll see Cancel Subscription.
  1. Then, you’ll be prompted to cancel the subscription or pause it, choose “I’d rather cancel.

How to Cancel the Free Trial?

Chegg offers a 1-month trial if you sign up for the first time, and the trial version provides every platform feature. However, if you wish to cancel it after it is over and don’t want the subscription, you just have to follow the same steps to cancel a normal account. 


Ensure that you follow the steps depending on the platform you used to sign-up for the subscription.

How to Cancel Tutor’s Membership on Chegg

Live tutoring on Chegg

A Chegg membership is not only for students, as tutors can also seek benefits from it. If you’re a tutor and wish to cancel the membership, follow these steps:

  1. The first few steps are the same as canceling the subscription on a PC or laptop until you reach the Subscription tab.
  2. Now, click on Edit Plan, which is present alongside the Chegg Tutor plan.
  3. Make changes to the Chegg Tutor subscription to the pay-as-you-go option, and it will pause your recurring payment.

How to Downgrade the Chegg Subscription?

As Chegg offers two subscription plans at two different prices, you can downgrade the premium plan to the standard one whenever you want. Both plans have their benefits, as the Chegg Study plan gives you educational documents and proves to be a helping hand in completing assignments.

On the other hand, the Chegg Study Pack is a bit costly but gives you access to other useful tools like the plagiarism checker, grammar checker, proofreading tool, guided videos, and more.

Comparing Cheggs subscriptions

However, you can downgrade the Chegg Study Pack to Chegg Study by following these steps:

  1. Log in to your Chegg account.
  2. Find the My Account option.
  3. Under the Subscription section, you’ll find Chegg Study Pack.
  4. Select the Cancel link right below it.
  5. Choose the option “I don’t need all of these tools.”
  6. Click on Continue, and it will take you to Chegg Study.
  7. Choose to Subscribe and follow the prompts to confirm the subscription and make the payment.
  8. Click on Join Now.

Some Alternatives to Chegg

If you’re about to cancel your current Chegg subscription, it would be better to find an alternative. Below you’ll find a list of the best Chegg alternatives that can help you with your study.

Course Hero

Course Hero logo

Course Hero is somewhat similar to Chegg but better in various aspects. For example, unlike Chegg, it comes with more than 20 million user-generated documents and provides a lot of free content. In addition, Course Hero provides a Practice Problems section that is unavailable in Chegg.


The home page of PaperHelp

PaperHelp is another option you can consider, as the platform has been offering top-notch writing solutions since 2008. Its website manager is effective enough to help students submit their work on time. Unlike Chegg, PaperHelp allows students to choose the writing type and the level of it, which impacts the overall price of using the platform.


The home page of Bartleby

Bartleby and Chegg have made their mark to help students in keeping their textbooks in one place. However, Bartleby is more cost-effective and straightforward than Chegg. From proper guidelines to well-depth research, Bartleby can be effective to help you in writing a simple essay or a complicated research paper.


The home page of Quizlet

Quizlet comes with over 300 million study sets and is a much cheaper option than Chegg. Even though you can use Quizlet for free, but its paid version is available for about $48 per year. In addition, Quizlet offers more subjects to study than Chegg and earns one more point in terms of versatility.


ValoreBooks is better in terms of product quality than Chegg and works efficiently as a textbook rental website. The platform also allows students to buy or sell used books and offers a return option as well. There’s no such feature in Chegg, as it mainly focuses on study materials and tutoring options.

Final Words

Chegg is surely a big help for students aiming high during their course of study. With expert tutoring and access to various effective tools, a Chegg subscription would be beneficial. 

As you can cancel the subscription anytime and even use the free trial, it shows the user-friendliness of Chegg. With the various methods mentioned above, you can easily cancel your Chegg subscription. And if you want to reconsider it, there are points that can help you decide.

Janvi Panthri

Senior Writer, Editor

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