WordPress is the largest Content Management System used by 75 million websites. The main reason for WordPress’s popularity is that it’s easy to use, open-source, and is very powerful. You can create a lot of functionalities without even manually coding anything at all. 

But that’s not to say there aren’t any complications. You’ll still have to configure the website to have it work properly. That’s where a WordPress web design company comes in. Before hiring one, though, don’t forget to ask the following questions. 

What WordPress Projects Have You Worked On?

The first thing to look for in a WordPress web design agency is the type of websites they’ve worked on. 


WordPress keeps changing every year, and there are updates released every year. It’s always recommended to use the latest updates when creating a website. The development team should be up to date with the latest releases.

You can check for the work done by the company by visiting the Portfolio section. This section is where most companies list the projects they’ve worked on.

What Type of Pages Can You Create?

WordPress allows you to create various types of pages. Besides the home page, you’ll be able to develop Contact pages and forms, an About Us page, a Portfolio page where you can list your work, Blog pages, among others.

The agency should be adept at creating various types of pages using the WordPress engine. Creating pages isn’t only all technical. It also requires design skills and creativity. So it would help if you asked for samples that showcase their creativity level.

What Plugins Do You Work With?

WordPress is just a content management system that allows you to create a couple of pages and blog posts. To get the most out of the platform, you must make use of plugins. Independent developers and companies develop these to enhance the UX and UI.

For example, a social media plugin allows you to integrate social media buttons on your WordPress website. Similarly, an email capture plugin enables you to run a pop-up.

An agency should use these plugins when developing a website for you.

Do You Make the Website SEO-Optimized?

SEO optimization is vital for ranking your pages on search engines. Without this optimization, your website will find it difficult to reach an audience.

When prospecting a WordPress design agency, you should ask what measures it takes to ensure SEO optimization. Many firms install a plugin for this purpose, too. Yoast, All in One SEO, SEOPress are some of the plugins available for use.

Other than the plugins, the agency should have worked on SEO-specific web design projects before. You should directly ask them if they can show you some work samples.

What Will Be the Delivery Time and Maintenance Cost?

WordPress websites are easy to make, but they do take some time. You have to install the plugins, configure them, and check cross-platform usability. If there are bugs, this would require some level of coding work. All of these will take time.

A good agency will likely offer you a better turnaround time than an average team of developers. That’s because they can diagnose a problem faster because of the expertise and awareness.

Also, inquire about the maintenance cost. Once designed, your WordPress website will require work and touch-ups from time to time. This may or may not require any cost. But you need to incur hosting cost, domain renewal cost, premium plug-in cost, among other expenses. So, clarify these with the agency before handing over the project.

At some point, it may seem like all the agencies are the same and offer the same services. Then you can turn to other attributes like how the customer service is, how prompt they are with the responses, how their online reputation is, etc. These attributes go a long way in selecting the right WordPress web design company for your business.