Some aspects of Apple’s devices remain constant. For example, every now and then, a happily operating iCloud Mail decides that it will no longer work, and suddenly stops functioning. Although it may cease receiving mail, the most typical issue is that it cannot send any. Some users have also reported that the Mail’s sign-in was not working for them, and therefore they couldn’t access their account.
Mail is surprisingly sophisticated for something so mundane, like signing in or sending and receiving emails, and for it to function effectively, it must be properly configured. Before proceeding, ensure that this is a mail-only issue that does not affect any other internet service. If it does, you should reconsider your networking system in general, as it can be an issue with internet services, and not a problem with iCloud Mail.
Whatever be the issue, don’t worry! If your iCloud Mail is not working, then here you will get the solution to it.
I have tried to list as many problems with iCloud email as possible along with their viable solutions. So, if you are facing any of these issues, you can solve them then and there.
Before moving to further solutions, it is important to make sure that iCloud services are up and functioning. If they are out of service, it can be the reason why iCloud email is not working. In order to check, you can visit the Apple System Status page, and check the services of iCloud as well as Mail. If any of them is not working, then due to this only, the iCloud email is currently unavailable and not updating with the latest content received.
If all the Apple services are working fine, there might be a technical glitch that is causing the iCloud email not to work properly. These minor technical difficulties can be solved by signing out of the iCloud account and again signing in to it.
In order to do so, follow the steps listed below:
Users have also reported that their iCloud email is having some unknown problem, and a persistent loading page is shown, because of which they are unable to sign in to iCloud Mail on their iPhone or iPad. This issue commonly occurs during the setup of a new device.
If you try to use the Files app, you may also receive a notification stating that iCloud Drive is loading. Alternatively, you may receive an alert stating that you are unable to sign in due to a connection failure with iCloud.
If that’s the case, this is why your iCloud email is not working, then it is advisable to wait for some minutes, and let the process finish itself. However, if you are still trapped on the same page, try out the following steps:
If your iCloud Mail is not receiving email and thereby is not updating with the latest data on your iPhone or iPad, it might be the case that you have enabled Low Data Mode on your device.
By enabling such an option, apps don’t utilize internet data to update themselves with the new information received, while running in the background. Low Data Mode can be enabled for both while using mobile data and Wi-Fi.
Therefore, if your iCloud Mail is not updating with new data, turn off Low Data Mode on your iPhone or iPad, by following the steps stated below:
It has usually occurred to users who are complaining that their iCloud is not working, that when they try to sign in to it, they are displayed a message stating unsupported Apple ID or device.
It is generally the case when they have formed an Apple ID under unique circumstances, which might lead to iCloud issues. If an Apple ID works with other Apple services, such as the App Store or iTunes, it should function with iCloud as well.
Furthermore, if your device has an issue, iCloud may consider it unsupported. To determine whether the issue is with your account or your device, try logging into your Apple ID on another device.
Contact Apple Support if your Apple ID does not function with any of Apple’s services, or if no Apple ID works with your device.
When iCloud is working properly, it automatically syncs everything. That means if you take a shot on one device, iCloud will seamlessly sync to your other devices, and the picture can also be viewed from other devices.
Unfortunately, if iCloud is not updating the latest information on your other devices linked to it, there might be a syncing issue.
When that happens, these iCloud troubleshooting methods might help:
Now, once you have signed in to the correct Apple ID, you need to ensure that apps like Photos, Mail, etc. are enabled for iCloud for their syncing with other devices, otherwise iCloud won’t update their content on other devices. Stated below are the steps that are to be followed for enabling them:
When you can’t sign in to iCloud, it’s usually because you typed the wrong username or password. However, it can sometimes be the case that, even if you are typing your correct login credentials, the authentication error is still shown.
If that’s the case, you may need to reset your Apple ID or password. Here’s how you can do so:
You may discover that your iCloud is not working, and you are not able to sign in to iCloud on your iPhone or iPad due to Verification Failure or because your account is inaccessible. This is frequently caused by a problem with your internet connection or Apple ID login information.
There are a few solutions that you should try to get rid of this issue:
Apple provides everyone with 5GB of free iCloud storage, which is definitely not enough to last long. When you run out of iCloud storage, you have two options, either clear some memory in your iCloud account or purchase extra iCloud storage.
Thus, if your iCloud storage is near full or full, its Mail may not work and won’t update, because emails also require some space to get stored. Therefore, you are required to free up some space on your iCloud, otherwise, use these steps to purchase additional iCloud storage:
If you are unable to upgrade or receive a notification stating that your iCloud storage cannot be updated at this time, verify your Apple ID payment method in Settings > name > Payment & Shipping.
You’re using your iPhone or iPad, your iCloud email suddenly stopped working, and you get a popup requesting you to input your iCloud credentials. You do that, but it reappears a few seconds later, then again, and so on.
This is an old iCloud email problem that still occurs sometimes. Following iCloud troubleshooting tips may help you in such a situation:
If you have tried all the methods stated above, and still your iCloud email is not working, then the last thing you can do is: Report the iCloud email issue. Here’s how you can do this:
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