Verizon Email Login Issues- Top 4 Solutions to Fix It

| Updated on March 1, 2024

Verizon email service was in trend long back but still there are some who are loyal to it and are using their accounts. Verizon offered its email address for years to its internet customers but in 2017 it migrated Verizon email addresses to AOL, another email brand that is owned by Verizon. But that doesn’t mean that it has stopped existing, those who managed to migrate their data to AOL or Yahoo can still log in to their Verizon accounts

Some people may still find it confusing to log into their Verizon accounts and this is one of the common webmail problems. But as there is a solution for every issue, login issues with Verizon email can also be resolved with the right troubleshooting. All the reasons and the solutions for facing the Verizon login error have been provided further; give it a thorough read. 

Reasons to Face Verizon Login Issues

Login issues are common to every email client and Verizon is no exception. There can be more than one reason to face login issues with Verizon email, here are some of them:

  1. Your internet connection is not stable or is poor or weak.
  2. The Verizon mail login credentials you have entered are not correct.
  3. Your account has been deactivated for a long period of inactivity.
  4. The Verizon account has been hacked
  5. The third-party email client settings are incorrect 

Solutions to Fix Login Glitches with Verizon Email

Here’s how you can fix the Verizon email login problems:

1. Fix the Internet

If the device that you are using to log in to the Verizon email account is not connected to a proper network or the Wi-Fi is not providing adequate signal strength, you can switch to a better network or wait till the network strength gets restored. 

2. Check the Credentials

The next step you must take is to ensure that the login username and the Verizon email password you have entered is completely correct; you have to use the correct uppercase and lowercase letters as the passwords are case-sensitive. If the problem still exists, move on to the next solution. 

3. Forgotten Password or Hacked Account

The next scenario where you will find it difficult to sign in to your Verizon email is when you don’t remember the correct password or your account has been compromised. This can be one of the major problems that most people find difficult to resolve. The only way out is to reset your Verizon email password using the steps provided below:

  • Go to the Login page and enter your Verizon email address or username, click ‘Next’.
  • Now, you have to click on ‘Forgot your Password’ to start the reset process. 
  • Then if you have set up a question for security, answer that to proceed further.
  • Click on ‘Send a text message’ and you will receive a text message with a temporary password.
  • Enter the new password for your Verizon account in the given space twice for confirmation and submit it. Doing this will most probably fix the Verizon email login problem
  • If you want to reset the password through your phone, enter the temporary password and then change it later after logging in. 

4. Enter the Correct IMAP/POP Verizon Email Settings

Accessing Verizon email accounts in a third-party email client requires you to enter correct IMAP/POP email settings or else you will face problems during Verizon login.

IMAP Settings

Incoming Mail (IMAP) Server

Server: imap.mail.yahoo.com

Port: 993

Requires SSL: Yes

Outgoing Mail (SMTP) Server

Server: smtp.mail.yahoo.com

Port: 465 or 587

Requires SSL: Yes

Requires authentication: Yes

Your login info

Email address: Your complete email address

Password: Your account’s password

Requires authentication: Yes

POP Settings

Incoming Mail (POP) Server

Server:yahoo.verizon.net

Port: 995

Requires SSL: Yes

Outgoing Mail (SMTP) Server

Server:yahoo.verizon.net

Port: 465 or 587

Requires SSL: Yes

Requires TLS: Yes (if available)

Requires authentication: Yes

Your login info

Email address: Your complete email address

Password: Your account’s password.

Requires authentication: Yes

Using all the methods mentioned above, you can easily try to fix the Verizon webmail problem


Kanika Singh

Webmail and Internet Expert


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