Are you tired of managing different outlets of your restaurant simultaneously?
Looking for a better solution to manage everything in one place?
Fortunately, now the solution is here, a multi-restaurant online ordering system.
A multi-restaurant online ordering system is an advanced version of an online ordering system that can support multiple restaurants under the same umbrella, with the main advantage of sharing the menu and promotions.
Implementing a multi-restaurant online ordering system may feel like an intimidating process. But it is surely worth it. Having multiple online food delivery for your food chain is an ongoing trend in the restaurant business industry and has a plethora of possibilities in the coming years.
The COVID-19 pandemic had shifted the complete system of the food industry. The limitations have drastically affected the world restaurant businesses. Since the importance of social distancing became necessary, it’s not as simple as planning a dinner or have a team lunch with your teammates or friends like we used to do. But it doesn’t mean you need to put an end to all your favorite daily routines. Here is where the advancement of technology and innovative tech-savvy techniques helps us to live a consistent and hassle-free life.
Like everyone said there is a solution for every problem. Here the solution is a multi-restaurant online ordering system.
All you need is a dedicated website and an efficient mobile app; it will make the entire ordering procedure quicker and more seamless for your customers. A customer can opt for the location and can order from your list of restaurant outlets according to their convenience. A multi-restaurant online ordering system can organize different processes in your restaurant at a time and it is user-friendly.
Why Use a Multi-Restaurant Online Ordering System?
By selecting and implementing a multi-restaurant online food ordering system, you are providing the entire online ordering and payment process hassle-free for your loyal customers. Since having multiple food outlets in various locations with the same promotions and special deals, your customers can fulfill their cravings with their utmost convenience. So, with this out-of-the-box approach, you can drive in more customers to your restaurant and hence boost sales.
1. Real-Time Reports and Management Tool
A super real-time dashboard will be provided to give real-time data about A to Z in your restaurant. A multi-restaurant online ordering system will help in offering custom reports of all your food chains from the order placing to delivery. A multi-restaurant food ordering system is simply the best that one can buy. With its brand-new and advanced management tools, you can be effortlessly configured to do any specific needs of your restaurant business.
2. No More Commissions
Do you know how Deliveroo, Uber Eats, Just Eat and Food Hub generate revenue? They charge 25 – 35% on every order placed through their platform. By having a multi-restaurant online ordering system, you don’t need to give any commission to any of these service providers.
3. Streamline Different Processes
When you started using a multi-restaurant online ordering system, then the inventory management, food management, stocks, orders, and bills are effectively streamlined and analyzed. So, need to worry about any missing bills or unorganized process you like in the old days. The user-friendliness of the software will allow you to organize everything flawlessly.
How Does a Multi-Restaurant Online System Work?
Just like any other online food delivery app such as Uber Eats, Deliveroo, or Just Eat, a multi-restaurant online food delivery app will allow you to list all your food outlets.
Without stepping out of the home your customers can easily fulfill their cravings by simply opening up your restaurant’s app with a list of your restaurant outlets, choose their nearest outlet, and also choose a favorite dish to place the order.
As soon as the order is placed, an instant alert will be generated by the restaurant software and restaurant employees can start preparing the order. Once the order is ready, the delivery person will pick up the order and deliver it to the correct destination as per the address within time constraint.
How to Save Money Through Multi-Restaurant Online Food Ordering Systems?
There are numerous ways in which you can save money through a multi-restaurant food ordering system. Like I said early since here you are not using any third-platform service providers so there is no need to give any sort of commission.
Delivery charges-most of the third-party service providers will offer delivery staff for making your deliveries and you need to pay according to their terms. But here you can choose your delivery employee and charge per order accordingly.
Payment gateway charges – Since a plethora of online orders are happening through your online ordering platform because of the listing of all your restaurant outlets, you can negotiate with payment gateway companies about the charges you need to pay for online payments.
How Multi-Restaurant Online Ordering System is Beneficial to Your Business?
1. Enhance Customer Ordering Experience
Customers always look for better and easy navigating systems. The multi-restaurant online ordering system provides a simple and user-friendly platform for placing orders by customers. That’s how it provides a simple solution for fulfilling their cravings within a just few clicks.
Your customers can easily place their order utilizing your mobile app or even through the restaurant website when and where they want to. With the list of locations and delivery time options, they can choose the most convenient and easy way. Implementing and using a multi-restaurant online ordering system to its fullest will help in thriving your restaurant business by improving customer satisfaction and which in turn boosts the buying cycle.
2. Free and Cheap Marketing
The online ordering system offers a 24/7 strong online presence for your brand even without paying a single penny. Without this innovative technology, you need to spend more than double the amount on conventional market techniques like billboards and media advertising. Since the internet is a wide and free tool, you can create a decent and robust identity for your brand just through social media platforms like Facebook, Twitter, Instagram, and many more.
Facebook is the biggest social media network with about 2.27 billion active users and approximately
1.5 million active users per day. The same is applicable for Instagram. So imagine that your brand is reached out to 2.27 billion people.
Sounds amazing, right!
All these can be obtained at a fraction of the costs that you need to spend on conventional ways of marketing or advertising.
You can also spend your precious time building an efficient business profile on Google My Business so that people can easily find you when they are looking out to place an order for food in your locality or your delivery range. Having a dedicated assemblage of experts will help you post on social media frequently and engage with your buyers will prove to be an excellent investment to drive traffic and get more sales for your restaurant business.
3. Streamlining Supply Chain Management
Restaurateurs generally express a hesitation to use multiple tools to know the status and reviews of their orders through different channels. It’s both inappropriate and annoying to manage. You can streamline the whole process by linking the restaurant supply chain operation with the POS system.
It assists to control the different processes like inventory, delivery, and other processes from one phase. It becomes more useful for business franchises and chains that operate with multiple channels and vendors. The conventional methods of marketing and billing systems can only manage only a limited number of tasks like ticketing, printing receipts, and billing. But now you can streamline the entire process of your business from a single system. Depending on your POS system you will get a wide range of features depending on the cost of the POS system. The range for restaurant POS systems costs is somewhat between $78 – $155 per month for software.
For example, if you are using your food ingredients or raw materials from multiple vendors, then you have reports including the costs, handling charges, etc. It will lead to a plethora of confusion in the future with the conventional methods of the marketing process. But with an upgraded online marketing system you can seamlessly arrange everything without any human errors. You can easily identify the small number of raw materials used in different outlets.
4. Loyalty Programs
Run innovative promotions and offers, implement a loyalty program, offer discount offers to your regular customers. You can decide the time-bound of each promotion and offer the way you want to. This will surely make a strong impact on productivity and sales across the whole food outlets or at particular locations. You can run more promotional campaigns in your restaurant outlets that have low-performance and sales, so it will provide you a clear idea to organize occasional promotions in locations for better sales and for driving more new customers.
With all of the advantages offered in a multi-restaurant online ordering system, it seems like a great feature to include in your restaurant business.